Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024
Previous damage poorly repaired and someone needs to teach the cleaning staff how to rid the bathroom tile of mold and mildew as they are riddled with it. Abigail was very nice and helpful.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing these issues to our attention. I apologize for the condition of the bathroom and the repairs; this is certainly not the experience we want for our guests. I’m glad to hear Abigail provided you with helpful service! Your feedback will be shared with our team to ensure improvements are made. We appreciate your understanding and hope to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Feces on mattress ,roaches, blood stains on pillows and mattress place needs to be condemded asked for full refund expedia said they would refund me havent heard from them
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the distressing experience you encountered during your stay. This is not the standard we uphold, and we take your concerns very seriously. Please reach out to us directly so we can address this matter and ensure you receive the refund you deserve. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re thrilled to hear you had a great experience at our hotel. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the 5 out of 5 rating! We're delighted to hear you had a fantastic experience. Your support means a lot to us, and we can't wait to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear you had a great stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating! We're thrilled to hear you had an excellent stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad you had a positive experience and appreciate your feedback. We're always striving to improve, and your input helps us get closer to a perfect stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're glad you had a great stay and appreciate your feedback. If there's anything we can improve to make your next visit even better, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the glowing review! We’re thrilled to hear that your stay was perfect. We look forward to welcoming you back for another fantastic experience!Sincerely, Hotel Manager
