Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pool out of service.
Publié le 21 août 2024 sur HotelsThis hotel has no elevator. Luckily we were on the first floor. The pool was out of service. We were there over a week and it was never fixed. Decent breakfast. Nice staff.
Commentaires de Gestion de l’hôtel
21 août 2024 par Haley , Gestion de l’hôtel
Thank you for your review. We apologize for the pool being down, it is listed on our website. Unfortunately, we have been waiting on part to have it fixed and the part is on back order. We apologize for the inconvenience.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Would recommend this hotel, considering it's better than most hotels in the Waynesboro area. The location was great, on top of a hill. Beautiful location and Walmart and strip mall within walking distance. Found the beds for us to be very uncomfortable as they were quite soft. Cleanliness could be improved. Found dirt and grime underneath counter in bathroom and have found surfaces to be sticky. Not sure if this is due to lack of cleanliness or the cleaner their using since it seems to be on many of the surfaces. Have stayed here before and felt that the room wasn't as clean this time as the last time we stayed.
Commentaires de Gestion de l’hôtel
1 août 2024 par Haley , Gestion de l’hôtel
Thank you for your review. I will be sure to bring it up with our housekeepers, I do apologize. We hope to see you again and hope for you to have a better experience the next time. Thank you.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Haley , Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 23 juin 2024 sur Expedia
We have stayed at this property before and were pleased to stay again. Rooms are clean, comfortable and well maintained. The staff is friendly and helpful. They go above and beyond to meet the needs of their guests with in room microwave, refrigerator, coffee maker and supplies. Love the location! Even though it is located "behind" a Walmart and shopping area, it is very rural. There is a cornfield around two sides of the entrance and the road to the property continues to farmland as well as rural residential areas, though the area directly across the road is wooded. We actually saw deer come out of the woods to graze one evening. The only negatives - and they were not an issue for us - the pool was "closed for maintenance" and the "exercise room" consists of a treadmill and exercise bike in a very small room that also contains a washer and dryer.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Haley , Gestion de l’hôtel
Thank you, we appreciate your review, and we like to see positive feedback. We look forward to your next stay with us!
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Janet, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 29 mai 2024 sur Expedia
Pleasant so far, although I've only just checked in
Commentaires de Gestion de l’hôtel
5 juin 2024 par Janet, Gestion de l’hôtel
Thank you for taking time to complete a review. We hope to see you again in the future.
par un voyageur
Publié le 26 mai 2024 sur Expedia
Great service, very clean, comfy beds!
Commentaires de Gestion de l’hôtel
31 mai 2024 par Haley, Gestion de l’hôtel
Thank you for your review, we hope to see you again!
par un voyageur de Allentown
Publié le 7 mai 2024 sur Expedia
The room that i stayed in was infested with ants due to some leftover food not wiped off the walls. When i requested to move to another room, late in the night, the staff were quick to get me into another room. However, my new room had 2 alive stink bugs in it and around 6 dead ones littered on the floor and AC unit. Matress covers were also nasty and old.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Haley , Gestion de l’hôtel
We sincerely apologize for the issues you encountered during your stay. We have addressed the ant issue as we have pest control monthly. Ants are inevitable beings we're located in a field, but we do our best to keep this as minimal as possible. We also addressed our housekeeping team to ensure a closer watch while cleaning is being done. We appreciate your patience and understanding and hope to see you again!
par un voyageur
Publié le 6 mai 2024 sur Expedia
Very clean, cordial and helpful staff, quiet location.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Haley , Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2024 par Janet, Gestion de l’hôtel
Thank you
