Note fondée sur 109 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
16 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback!
Delia
par un voyageur
House and drive way
Publié le 4 juill. 2024 sur HomeAwayThe house was wonderful. But the drive way needs some attention. Coming up driveway to house the ruts need to be fixed very rough but every thing else was nice
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your response! There are two different driveways and the one next to the home is smooth.
Delia
par un voyageur
Rugged driveway
Publié le 21 juin 2024 sur HomeAwayIt was very difficult to get up driveway unless you are in a truck or off road vehicle. Driveway needs graded badly. Some areas of the house were not clean, especially floors needed mopped. Door code had been changed so I had to contact owner. VRBO need code updated and it should explain trash procedure. Waste place is only open until 5 Mon-sat. We checked out on Sunday so to avoid a $20 trash charge we had to take trash home with us. Unacceptable! Does need updates but not a bad place to stay.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We apologize for any inconvenience caused by the cleanliness issue you experienced. Ensuring our home is impeccably clean is a top priority, and we will address this immediately with our cleaning team to prevent future occurrences. We do have two different driveways into the home so everyone can chose their comfortability level and the other driveway is a very easy ride. Also, we change the code after every visit and I send the code 48 hours before your check in. Unfortunately there is no trash pick up in the mountains but hope you don’t let that deter you from visiting the mountains again.
par un voyageur
Wonderful
Publié le 2 mai 2024 sur HomeAwayThe hot tub not working was disappointing. But we all had a wonderful time. The house was perfect. Thank you
par un voyageur
Family vacation
Publié le 9 avr. 2024 sur HomeAwayClean, spacious and the perfect size to accommodate our family
Commentaires de Gestion de l’hôtel
10 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, glad you had a great time.
Delia
par un voyageur
House needs TLC, but Good Location
Publié le 20 févr. 2024 sur HomeAwayWell let me start with we had a great stay, checking in was easy, the location of the house is good and all appliances worked (besides the hot tub we could not get that working properly). But the biggest issues I had was the water pressure, cleanliness, and bring the trash down to the dump (who on there vaca with a big family wants to worry about stopping by the dump daily with their trash). The house has potential but it is falling apart, tile, grout in chunks. Everything is sticky, walls are dirty (finger prints everywhere) kitchen cabinets you can see food splash marks, covered up stains with rugs. Just dirty. Definitively NOT professionally cleaned every stay. There is No jack and Jill bathroom it is a toilet/tub and a toilet/shower in the master suite. The shower upstairs we could not get to work due to the water pressure and good luck filling up the tub with no water pressure. There is dead ladybugs in the house everywhere, again back to the cleaning thing. I just hope they clean the sheets every stay because that was on my mind. If you don't mind a so so clean place that you have to haul your trash and maybe things work then this is perfect. It didn't ruin our stay, but I would not stay again.
Commentaires de Gestion de l’hôtel
6 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. I wish you would’ve called us because there was no water pressure because upon your departure the cleaning crew noticed the well pump was broke, had you called me we would have had the plumber out there to fix it. Yes, in the mountains there is no garbage pick up and you do have to drive your garbage to the bottom of the hill. Next time you have any issues with a rental please contact the owners while you are there. Glad you had a great time.
Delia
par un voyageur
Mountain Retreat
Publié le 31 déc. 2023 sur HomeAwayWe had a lovely time here. There were 15 of us and the property offered PLENTY of space. The grandkids enjoyed the game room upstairs.
There are some maintenance issues that need to be addressed from the owners. The dishwasher is temperamental and cobwebs need to come down! Lol.
Also, you have to carry your trash into town to dispose of it or pay $10/bag. I did not see that in the listing… but perhaps I missed it. And, bring your own toilet paper. You are left with 1 roll to start, but required to bring your own. Bring plenty of towels and washcloths too.
Overall, still a great stay.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the review. Glad you had a great time. Yes, in NC we do not have garbage pick up and all garbage must be taken down to the recycle facility at the bottom of the mountain we are lucky that it’s very close by. I do state to bring your own toiletries and supplies you’ll need for your trip. All sheets and towels are provided:) hope you come back soon.
Delia
par un voyageur
Memorable mountain holiday
Publié le 26 déc. 2023 sur HomeAwayPerfect location and space for our big family Christmas gathering! We enjoyed snow tubing, the hot tub, hikes and a bonfire and plenty of lounging and eating and sleeping space for our family of 22. It was a memorable holiday for us all.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the review.
Happy New Year!
Delia
par un voyageur de Crandall
Nice mountain home and location
Publié le 26 nov. 2023 sur HomeAwayThe home is beautiful and had lots of room and is very reasonably priced. The area is beautiful and scenic. We visited several.area parks and activities. The hot tub is amazing, but it took a long time to heat up, even with the top on it. The ownwers responded quickly when we called ot messaged them. I would stay here again.
