Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Quaint
Publié le 12 juill. 2024 sur HomeAwayGood access to park and Waynesville
par un voyageur
A little slice of Heaven
Publié le 12 juill. 2024 sur HomeAwayWe thoroughly enjoyed our stay. The cabin is close to all of the amenities but off the beaten path enough that it is so peaceful. The views are breath taking, only wish the trees in front of the large windows and living room were pruned enough for a more clear view. Tranquility Cabin will most definitely be seeing us again.
par un voyageur
Nice location, needs some attention
Publié le 28 juin 2024 sur HomeAwayGood points: location and comfortable bed. Main complaint was the smell; best description being wet dog. Really unpleasant. No amount of febreeze and candles could overcome it. Pretty sure it was in the furniture upholstery. Now all of our clothes and suitcases have the smell. ☹️. Also, lack of frypan had been noted by multiple previous guests and yet the owner seems not to care enough to spend $10 on one. Toaster barely works - again another cheap fix if owner cared. This place could be much nicer with some attention.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Steve, for your feedback! We are happy you enjoyed the location and the beds. We sincerely apologize for the issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Beautiful mountain cabin
Publié le 16 juin 2024 sur HomeAwayHad a wonderful 4 night stay at this property. Everything was clean, dishes and utensils were all there, and everything was comfy.
par un voyageur
Nice, but poor communication
Publié le 25 avr. 2024 sur HomeAwayThe place is really nice and clean. It has beautiful views and is very relaxing. There are cows grazing on the mountain right beside the property. It is perfect for two people. The fireplace and A/C worked well. The WiFi does not work. There is a larger house and this place is an apartment/cabin over the detached garage. All trash cans are stored inside the garage for the house and cabin. Upon arriving the trash cans smelled very bad. I could smell them when I stepped outside my car and could also smell them inside the cabin. The contact number given to rental place is a 1-800 number and I'm assuming the person you're calling is in another state somewhere. I was told to wheel my trash cans to the road on Monday night and a trash service would pick them up. I was also told someone would come and wheel the remaining trash cans to the road. No one ever came and the trash was never picked up. Finally after two days I was contacted by a local rental person who came and took the trash away. She said never take the trash to the road. Two completely different answers to my same question. I spoke with them about the WiFi not working two times, but not one came to fix it. The WiFi is simply a repeater from the larger house. My AT&T cell service was great, so I didn't need it anyway. There is not firepit, but there are chairs and a washer/dryer inside the garage. Overall, it's a very nice place and worth the money. The trash issues definitely needs to be addressed.
Commentaires de Gestion de l’hôtel
10 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Room at mountains
Publié le 12 mars 2024 sur HomeAwayThe road were very narrow and dangerous. The room was not clean and wanting to enjoy setting and watching tv with the fireplace and tv would not work. The mattress needs to be replaced. I notified the manager about the tv and he assured he would have someone the next day and no one came. I would not use this location again.
Commentaires de Gestion de l’hôtel
20 mars 2024 par VrboOwner, Gestion de l’hôtel
Dannie, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Great!
Publié le 29 févr. 2024 sur HomeAwayBeautiful small cabin in the mtns that allows dogs.
par un voyageur
Comfy Cottage
Publié le 12 févr. 2024 sur HomeAwayWell equipped no frills little cottage is all you need. Bring you own Salt & Pepper, coffee if you drink it.
par un voyageur
Cozy little get away
Publié le 1 févr. 2024 sur HomeAwayOverall a nice property for no more than 2 people. Location is easy access to lots of small communities and plenty to do.
par un voyageur
Nice cabin, some amenities lacking
Publié le 23 janv. 2024 sur HomeAwayThis is a small cabin with lovely views from the front deck. It was clean and nicely furnished. The surrounding neighborhood is nice. It is convenient to Waynesville and Maggie Valley. Since we were in the area in January, I'd looked for a cabin with a fireplace since we knew we'd be out each day in the winter weather. The gas fireplace did not work. After 3 calls, Vacasa finally had someone out to repair it. He could not. Also the internet only worked marginally and TV reception was poor.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par VrboOwner, Gestion de l’hôtel
Beth, thank you for taking the time to share your feedback. We're pleased that our home's location served you well and that you found our home clean and nicely furnished! That said, we apologize for the fireplace not working during your stay and hope that the compensation you received helped eliminate some of your frustration. Additionally, while WiFi is an amenity, our listing notes that high-speed internet is not available ane we regret any inconvenience. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
