Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible
Publié le 4 nov. 2024 sur HomeAwayHorrible nightmare
Commentaires de Gestion de l’hôtel
6 nov. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have encountered during your time with us. We understand that you wish to move your dates due to the hurricane, however we found out that the home is habitable during your booking dates and we are unable to move it due to the policy.
par un voyageur
Great stay.
Publié le 13 sept. 2024 sur HomeAwayGreat stay. Peaceful and quiet. A few minor things should be addressed. In the master bathroom: replace missing towel bar. Kitchen: need sink stopper. Dishwasher needs some love (replace silverware basket). We may stay here again.
par un voyageur
Mountain trip
Publié le 9 juin 2024 sur HomeAwayWe loved everything about this house. The views are wonderful and the location is perfect. You are close to lots of things and have privacy. This made for a perfect getaway and we hope to come back soon!!
par un voyageur
Smokey Mountain Getaway
Publié le 31 mars 2024 sur HomeAwayThis was a great location for our family as we enjoyed hiking in the Pisgah National Forest. We also enjoyed the town of Waynesville. We would highly recommend this cozy cabin.
par un voyageur
Home was fine but very disappointed with the property management company, Vacasa!!
Publié le 6 mars 2024 sur HomeAwayUpon our evening arrival, there were no security/motion lights to eliminate the door/entry area. We had to use our cell phone lights. But more disappointing was the fact that the door lock was broken and we were unable to get into the home. I called Vacasa and they said they would send an "immediate work order to the local staff". Not only did they never fix the lock, but I never received a call with any update. It was apparent to me that the local staff knew of this issue prior to our arrival because we later found the sliding glass door unlocked. This door would have only been unlocked because it was the only way to exit the home and it could not be locked from the outside. FOR OUR ENTIRE STAY AT THE HOME, THE SLIDING DOOR NEEDED TO BE UNLOCKED EXPOSING THE HOME TO OUR PERSONAL BELONINGS/VALUABLES!! Also, there was only one 9"fry pan. We had plans of cooking most of our meals at the home, but because there were not enough fry pans, we ended up spending more money by having to go out to eat. Upon checking out, I made one final call to Vacasa to share my disappointment with the agent who said she would contact the "local staff" and get back in touch with me. Much like my initial call, I have not received a call or email back from Vacasa. My advice to you - Do not rent a home that is managed by Vacasa.
Commentaires de Gestion de l’hôtel
23 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi, Kevin, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We apologize for the inconvenience and hope we can host you again!
par un voyageur
Great location with beautiful scenery
Publié le 11 janv. 2024 sur HomeAwayThis is a very well maintained cabin, beautiful wrap around porch with rockers… Great for sitting out in the morning and enjoying coffee and beautiful mountain scenery. Beds are comfortable and heat worked WELL.
Will be back to stay at this cabin again
par un voyageur
Beautiful secluded home
Publié le 27 oct. 2023 sur HomeAwayBeautiful secluded home very cozy. Felt like we were on top of the mountain steep drive to get to it. Beds comfy would definitely do it again.
par un voyageur
Quiet
Publié le 23 juin 2023 sur HomeAwayWe had a nice visit with our family in this cabin. It was a beautiful drive up to the place from the main road. It was peaceful and relaxing setting.
The cabin was nice but definitely used regularly. The carpet had been patched in places and other spots were worn. The kitchen was greasy as almost every cupboard and cabinet door was dirty. We had to wash the dishes and silverware before eating so not sure how effective the dishwasher is. The gas fireplace want functioning when we were there. We had trouble with the Roku but found it was laying in the floor so repositioned it.
Bring your own laundry detergent of you would like to have the option to wash clothes.
It was relaxing to sit on the porch and eat while listening to the birds. The views of the mountains were decent as the leaves had not completely come out in the trees to obstructive the view.
Commentaires de Gestion de l’hôtel
9 juill. 2023 par VrboOwner, Gestion de l’hôtel
We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Goose Creek, USA
Very nice stay
Publié le 19 déc. 2022 sur HomeAwayThis was a very nice stay, the home was beautiful. A few things to note-if you have small children bring a baby gate, they do not provide one and the stairs are steep. The yard is not big but it is a nice walk around the property and the roads. I would stay again.
par un voyageur
Excellent cabin
Publié le 30 mars 2022 sur HomeAwayGreat, well-built and comfortable cabin, beautiful views, steep drive to top, well worth it
