Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi larry,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I stayed 2 days with my children. The area is lacking a few sidewalks, but other than that, it was great. The pool was warm and clean. The room was clean as well.
The staff was friendly, helpful and polite.
Thank you!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sibylle,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
While the front desk staff were very kind, the hotel itself is terrible. Not just old, but in sad repair
The hotel and the rooms had a funky, sour smell that couldn’t be removed with air spray or candles. The rooms had coffee spilled on the walls, stains on the carpets, the bathroom shower stall caulking had dirt built up all around. The shower door wouldn’t close without slamming it.
We were booked for 4 days, and we left on day 2. Would not recommend this hotel.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Christopher,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Catherine,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Nice hotel
Publié le 21 août 2024 sur HotelsHotel as advertised. We enjoyed the hot tub, indoor pool, and jetted tub. Located near many places to eat.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
par un voyageur
Good for the price
Publié le 18 août 2024 sur HotelsI just needed a quick hotel and Clarion didn't disappoint. It does feel a little outdated and could use some repairs but overall, I would stay again.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joseph,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
par un voyageur
Our favorite
Publié le 16 août 2024 sur HotelsDiscovered Clarion by chance and now don’t want to stay anywhere else. Great great great value for the great price.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lauren,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jacqueline,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur de Gardendale
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Christine,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 12 août 2024 sur Hotels
Crickets in the bathroom
Commentaires de Gestion de l’hôtel
16 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
