Note fondée sur 222 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2024
par un voyageur
Publié le 10 oct. 2024 sur Hotels
this is one of the few hotels in webster city, and my family and i booked it last minute because it was the only option at the time. staff was friendly. we checked in at 3pm, but made the mistake of not checking the room until we decided to get in for the night at 9pm. we got to the room and it was very stuffy and had an old smell. one of the beds had a burn mark (looked like from a cigarette), but it was supposed to be a non smoking room. my son was playing and lost his toys underneath one of the beds. i went down to look for it and saw this and took a picture. there was a lighter, apple peel shavings, and i think it was a lemon? i talked to the front desk and they had said they would send housekeeping up to take care of it, but my son had already fallen asleep and i didn't want them to wake him up. plus, it should have already been cleaned before i checked in. I asked for a refund or partial, and they said they would talk to management but never got back to me.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Don Brown, Manager, Gestion de l’hôtel
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet yourexpectations. Please note that your concerns have been passed on to our staff. We do hope you give us another chance as we will definitely improve ourservices.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Places are either cleaned or not. This was clean.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Don Brown, Manager, Gestion de l’hôtel
Thank you for your feedback. I am glad to hear that you enjoyed your stay. Looking forward to seeing you in near future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Compared to the last super 8 we stayed in this one is very run down no amenities
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Don Brown, Manager, Gestion de l’hôtel
Thank you for your feedback. I am glad to hear that you enjoyed your stay. Looking forward to seeing you in near future.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur de Livingston
Publié le 4 août 2024 sur Expedia
par un voyageur
Very disappointed
Publié le 4 août 2024 sur HotelsWe ended up booking the room and turns out it was in the wrong direction as to where we were headed. Called to cancel and only got a run atound. Hotels.com says its a Expedia res and Expedia says its Hotels coms. Anyway, i end up disputing the charge on my credit card. I will never use either of these site again.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Nice stay
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Good place
