Note fondée sur 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Anne-Michele,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 26 oct. 2024
Love it
par un voyageur
Publié le 15 sept. 2024
Always a great stay!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par PK Patel, Gestion de l’hôtel
Hello Lindsey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management
par un voyageur
Yuck
Publié le 18 août 2024 sur Hotels
From my daughter on her journey home
Awful! But it was a place to sleep and we couldn’t get out of there fast enough! Showers were all streaked and just didn’t look clean
Commentaires de Gestion de l’hôtel
20 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Veronica,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WEEDSPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. We value your feedback and will use it to improve our service for future guests.Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Sarah,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WEEDSPORT. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Expedia
They had bed bugs!!!
Commentaires de Gestion de l’hôtel
18 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Jeanette, I appreciate you sharing your feedback following your stay at the Red Roof Inn Weedsport. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Dana, We at the RED ROOF INN WEEDSPORT appreciate your scoring of 3/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Hotels
Excellent locatioon, great room and service, h8ghly recommended.
Commentaires de Gestion de l’hôtel
13 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Erwin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WEEDSPORT. I was thrilled to read you were pleased with our excellent location and our great room and services. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Kelsie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WEEDSPORT and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
