Note fondée sur 207 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Tv didn’t work
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hannah General Manager SureStay Hotel by BW, Gestion de l’hôtel
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We did not get a discount due to internet down. Had to drive and get cash, breakfast was only donuts, and it had mold in the ice machine. The smell was unpleasant in the room and hallways.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hannah General Manager SureStay Hotel by BW, Gestion de l’hôtel
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
There was no pool like it says and we have pictures. And no breakfast was out.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager Surestay by BW Weimar, Gestion de l’hôtel
Hello, we do not advertise that our pool is open as it is closed. Maybe you saw years old pictures from somewhere. Our breakfast hours are 7-9 am and we only have a standard continental; no hot items. Sorry for any inconvenience.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Staff was accommodating and very helpful. While the building was clean, it was in need of a few repairs or replacements. (Bath vent not working, carpet stains in hall, paint refresh, etc). Bed was comfy and I had a great stay.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Clean rooms, comfortable beds, & a great pizza place next door. The only downside the pool was closed.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Good place good price friendly staff
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The staff was very friendly but the beds are very old and uncomfortable.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
par un voyageur
Publié le 29 juin 2024 sur Expedia
par un voyageur
Publié le 29 juin 2024 sur Expedia
