Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Visit
Publié le 26 août 2023 sur HomeAwayLa maison était parfaite, il y a just les draps qui paressaient salle.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you very much for the fabulous review. We appreciate your stay with us, and we hopefully will see you in the near future!
par un voyageur
Very nice house but some improvement needed
Publié le 9 sept. 2020 sur HomeAwayThe house is clearly amazing. Large rooms with very comfy beds, large kitchen (the stove is first class!!!), living and dining room with all you need to spend a beautiful week-end. The patio and barbecue are awesome.
However, the very weak point is cleanliness. The fridge was dirty as well as the freezer (clearly some food melted down in the freezer and has never been cleaned). We had to wash most glasses and some pans before using them. The floors were not clean. We dared having a look below the couch (kids dropped stuff below) and we found residues of old food and popcorn. Below the beds, lot of dust. Bed linens, though "clean", were full of old stains.
Felix told us there was a cleaning team that would come once we left the house but we are not sure of the adequacy of what they do. It is sad because apart from this everything was perfect. Nevertheless the perfection is there for us.
Would recommend 100% and would be happy to go back there if this is improved in the future.
Commentaires de Gestion de l’hôtel
11 oct. 2020 par VrboOwner, Gestion de l’hôtel
Hi Damian,
Our guests feedback is always appreciated as we strive to provide superior accomodations and experiences for our valued guests. We have discussed all concerns raised with our cleaning staff and can assure you that all areas around cleanliness have been addressed.
We enjoyed hosting your stay with is and would certainly welcome the opportunity to host you once again.
Wishing you safe travels!
par un voyageur
Not Luxury or clean
Publié le 8 sept. 2024 sur HomeAwayLocation & neighbourhood was great. I would not recommend this property if you are looking for overall cleanliness and luxury which was my expectation. Upon arrival the beds did not have sheets & there was a musty odour. Black hairs stuck to my (blonde). daughter’s feet then she stepped out of the shower.
Host was respinsive and provided cleaning g supplies & sheets the flooring g day. Later when I addressed the amount of cleaning that we did the response was dismissive from the host. The cost of this property was nit warranted based on the basic amenities and quality.
If it was advertised & priced accordingly my would be different.
I have taken lots of photos to support that this is not an exaggeration. Had friends stop by who made the comment ‘I understand why you would be disappointed ‘.
par un voyageur
Publié le 28 juin 2022 sur Expedia
Hosts are genuinely concerned about their guests’ experience and very responsive to their needs.
par un voyageur
Great place
Publié le 9 juin 2022 sur HomeAwayMy extended family of ten stayed for one night. The accommodations was perfect for our needs. Communication and access to the accommodation was easy and we'd be happy to there again!
par un voyageur
Great location, excellent hosts
Publié le 26 mai 2022 sur HomeAwayThe house is exactly as it appears in the photos. Hosts were flexible and responsive. Recommend for anyone looking for a place to stay in Welland.
par un voyageur
Specious, Very clean and beautifully decorated.
Publié le 9 avr. 2022 sur HomeAwayVisited with my friends and we all were amazed with the cleanliness and very well decorated. Felt like home - family room, and all bedrooms were spacious and clean including washroom, fully equipped large kitchen. Had received immediate response from the hosts for any questions - great communication. We loved staying here and will definitely recommend this place.
par un voyageur de Brampton
The cleanliness of the house surpassed my expectations compare to the pictures on the site.
Publié le 17 août 2020 sur HomeAwayOur experience was great. We all feel right at home. Home away from home. The neighbourhood is quite. The house is clean, washroom condition excellent. The bedrooms are bid sizes, clean and the boys loved the t.v in the rooms. Felix was just great communication. Responses to question in a timely manner. Felix, we thank you for a wonderful place. Everything needed is available. Thanks have a blessed day. We sure to come back next summer.
