Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2019 sur Hotels
par un voyageur
Un hôtel très bien situé sur Oriental Bay.
Publié le 3 mars 2019 sur HotelsTrès belle vue sur la baie de Wellington. La chambre est très confortable et l'hôtel est à 10/15mn à pied de Te Papa, des restaurants de Courtenay Place et de la plage d'Oriental Bay. Personnel accueillant.
Commentaires de Gestion de l’hôtel
8 mars 2019 par Nicki, Gestion de l’hôtel
merci d'avoir pris le temps de votre journée pour laisser une critique positive
par un voyageur
Publié le 8 août 2024 sur Expedia
Beautifully located on Oriental Parade with a great coffee shop right next door, and easy walking distance to town.
Parking was available on another street above the hotel. Some more details on this prior to arrival would have been helpful
Commentaires de Gestion de l’hôtel
11 août 2024 par Lan Nguyen, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Lovely view, nice room, excellent staff, comfy bed.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Lan Nguyen, Gestion de l’hôtel
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. So thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Booked through Expedia as a vip tier status which included a room upgrade and $20 F&B credit. Hotel advised me to use at bar; at time of ordering drinks the bar called reception who confirmed. Was tried to charge this on exit saying these were not included despite the bar staff calling reception. Nice location, nice views. Spacious rooms.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Lan Nguyen, Gestion de l’hôtel
Thank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience, however I would like to apologize for the issue at the bar. Your feedback helps us get better, we can ensure we improve those areas that need attention. We look forward to seeing you again.
par un voyageur
Great place to stay.
Publié le 21 juill. 2024 sur HotelsReally great one night stay.
Commentaires de Gestion de l’hôtel
3 août 2024 par tracy, Gestion de l’hôtel
Hello KerrieThank you for your brilliant review. We are super happy you had a great night with us. We look forward to welcoming you again. Kind regards. Tracy Copthorne Hotel Oriental Bay.
par un voyageur
Publié le 21 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 juill. 2024 par tracy, Gestion de l’hôtel
Hello Tania Thank you for your review rating, much appreciated. We look forward to welcoming you again. Kind regards Copthorne Hotel Wellington.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
good customer service, good location, very clean and tidy
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Tanny Singh , Gestion de l’hôtel
Thank you Chong for you lovely review.
par un voyageur
Publié le 19 juill. 2024 sur Wotif
I was particularly impressed by how quiet it was. Also, when I was looking for the overflow parking, a staff member walked out with me and physically showed me where it was...I was very grateful as I had completely missed it.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Tanny , Gestion de l’hôtel
Dear Sarah, Thank you so much for your nice review. We are thrilled to read that you have comfortable stay at Copthorne Hotel and staff helped you to find the car park. Regards
par un voyageur
Publié le 19 juill. 2024 sur Wotif
The staff were amazing. Sadly the TV not did not work properly and there was an unusual smell in bathroom. I have stayed here previously with no issues
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Max Behling, Gestion de l’hôtel
Kia ora Nikki,Thank you for your review and the feedback regarding our staff. We truly strive to make your stay with us the best.I am sorry to hear that the TV was not working properly and there was a smell in your room. We will address these matters and hopefully can provide you with an excellent stay for the next time.Until then and thank you for staying with us
