Note fondée sur 965 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Hôtel très bien situé et personnel fort sympathique à l’accueil. Malheureusement, pas de buanderie, contrairement à ce qui est indiqué sur la fiche Expédia. Il faut plutôt aller faire son lavage à l’hôtel Ibis à quelques coins de rue de là, ce qui est peu pratique.
par un voyageur
Bon rapport qualité prix/emplacement
Publié le 22 janv. 2020 sur HotelsEmplacement idéal, service de qualité Solution de petit déjeuner d'un bon rapport qualité prix. Un bon rapport qualité prix en CBD de Wellington.
Commentaires de Gestion de l’hôtel
31 janv. 2020 par Mitchell, Gestion de l’hôtel
Kia Ora,
Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.
Kind Regards,
Team Novotel
par un voyageur
Publié le 11 août 2018 sur Hotels
par un voyageur
Publié le 25 mars 2018 sur Hotels
par un voyageur
Publié le 19 janv. 2018 sur Hotels
par un voyageur
Publié le 10 oct. 2024 sur Wotif
Stayed with my 7yr old. Great location, she loved the welcome kiwi, arrival reception was great, very good breakfast.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Leigh Frame, Gestion de l’hôtel
Dear Katrina,Thank you for your positive feedback! We're delighted to hear that you and your daughter enjoyed your stay, especially the welcome kiwi and breakfast. It's wonderful to know our location was convenient for you. We hope to welcome you both back for another great experience!Best regards,Leigh FrameGeneral Manager, Novotel Wellington
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Quiet
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Leigh Frame, Gestion de l’hôtel
Dear Norman,Thank you for your excellent rating! We’re thrilled to hear that you enjoyed a quiet stay with us. Creating a peaceful environment for our guests is very important to us. We look forward to welcoming you back soon!Best regards,Leigh FrameGeneral Manager, Novotel Wellington
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Friendly staff, clean rooms
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Leigh Frame, Gestion de l’hôtel
Dear Ramona,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and the rooms clean. Providing excellent service and maintaining a high standard of cleanliness are top priorities for us. We hope to welcome you back for another enjoyable stay soon!Best regards,Leigh FrameGeneral Manager, Novotel Wellington
par un voyageur
Publié le 6 oct. 2024 sur Expedia
We loved our stay at the Novotel. Easy access to all the shops, great that you had a lift in the hotel that went straight down to Lambton Quay.
Rooms were tidy and clean and the hotel breakfast was amazing and such a great price. 1 adult eating and all the kids under 16 ate free. Dinner was also delicious. Great that you have the option to park in the public car park next door at $24 a day instead of valet parking in hotel for $40. Would highly recommend.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Leigh Frame, Gestion de l’hôtel
Dear Charlotte,Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay at Novotel Wellington. It’s great to know that you enjoyed the convenient access to shops and the lift to Lambton Quay. We're also glad that you found our breakfast and dinner options to be delicious and a great value, especially the kids' dining offer!We appreciate your recommendation and look forward to welcoming you back for another fantastic stay.Best regards,Leigh FrameGeneral Manager, Novotel Wellington
par un voyageur
Publié le 5 oct. 2024 sur Wotif
Toilet was leaking in room and wet all over the bathroom floor
Although 4 adults were booked into room facilities were only provided for 2 eg 2 towels 2 mugs etc etc
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Leigh Frame, Gestion de l’hôtel
Dear Emma,Thank you for your feedback! We're sorry to hear about the leaking toilet and the insufficient facilities in your room. This is not the standard we strive for, and we appreciate you bringing these issues to our attention. We will address these matters with our team to ensure a better experience for our guests in the future.We hope you'll give us another chance to provide you with the quality stay you deserve.Best regards,Leigh FrameGeneral Manager, Novotel Wellington
