Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 déc. 2022 sur Hotels
par un voyageur
Publié le 16 févr. 2022 sur Hotels
par un voyageur
Publié le 5 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2019 par manager, Gestion de l’hôtel
Dear Miss D,
Thank you for taking the time to review Va Du Charron Coach House. We do appreciate. Hope to see you back in future.
Kind Regards
Va Du Charron Estate
par un voyageur
Disappointing
Publié le 3 nov. 2018 sur HotelsWellington has limited options and the Coach House reflects such.. I’ll not return here..
par un voyageur
Publié le 29 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2018 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to complete our review form. We are delighted to see that you enjoyed your recent experience at our property.
We look forward to welcoming you back in the near future.
Kind regards,
Val du Charron Team
par un voyageur
Lovely room and view but poor service.
Publié le 15 janv. 2018 sur HotelsWe stayed 3 nights in the Coach house recently. The rooms are fabulous and the views are stunning. Definitely 5* rooms however the whole place is let down by a few service issues.
- We had no wifi in our rooms for the entire stay. When we enquired about this on day 1 we were told that it sometimes doesn't work and no effort was made to fix the problem.
- Our plunge pool was filthy. There was sand in the bottom and when we looked at the neighbouring room's pool, ours was definitely green. Again we asked on day 1 if this could be cleaned and nothing was done throughout our entire stay.
- We stayed at the hotel hoping to use their bikes as we had seen this advertised. Sadly the bikes were in such bad condition it made it impossible to ride them on the many wonderful trails that are in the vicinity.
Overall it was a lovely stay but definitely not 5*.
Commentaires de Gestion de l’hôtel
8 mars 2018 par Evans, Gestion de l’hôtel
Thank you for the issues raised, we will definitely look into these and hope you can join us again to access these again.
par Maria
Vacker utsikt men underbemannat hotell
Publié le 2 mars 2017 sur HotelsUnderbemannat hotell. Vi bodde i sviten som var 5-stjärnig och bodde där 2 nätter utan att se en enda från personalen bortsett från kökspersonalen. När vi anlände var det en servitör som fick leda oss till rummet, vi fick ingen hjälp med att bära väskor eller liknande. Vi fick absolut ingen 5-stjärnig upplevselse.
par Ruud
Publié le 7 févr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2016 par General Manager, Gestion de l’hôtel
Thank you for your rating. We appreciate the time you have taken to send a review of your stay. We hope you had an enjoyable stay.
We hope to see you soon,
The VDC Team
Recommandé
pour Tout le mondepar un voyageur de Frankfurt
Publié le 18 janv. 2016 sur Expedia
Contre : ja, das Frühstück! Bitte eigene Karte für Hausgäste!
Wir hatten eine sehr erholsame Woche dort! Restaurantauswahl in der Gegend eher bescheiden....
Commentaires de Gestion de l’hôtel
13 déc. 2016 par The VDC Team, Gestion de l’hôtel
Thank you for your kind words. We are delighted that you had a relaxing time with us at the luxurious Coach House. We have added a new restaurant to our property, we hope you will be back to enjoy it soon.
Well wishes,
