Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
An overcharge and unpreparedfor pre registration.
Publié le 3 déc. 2023 sur HotelsCouldnt believe how much extra was involved to stay here. pre registration before allowed into the building and then how extra fee was taken with the payment through expedia.
par un voyageur de Sterling
Publié le 26 nov. 2023 sur Expedia
Great location, surprisingly quiet.
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Tung, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par U Hotel Group, Gestion de l’hôtel
Dear Jennifer,Thank you for choosing to stay with us and taking time to write a review! We are glad that you enjoyed your stay with us, and very much looking forward to welcoming you back in near future!Kind RegardsU Team
par un voyageur
Thank you for a beautiful "home away from home"
Publié le 6 nov. 2023 sur HotelsOur family stay was excellent. Only tip I would give is to remind the cleaners to sweep the entry and the stairs leading up to the apartments
Our stay was very enjoyable
Commentaires de Gestion de l’hôtel
21 nov. 2023 par U Hotel Group, Gestion de l’hôtel
Dear Patricia,We appreciate your positive feedback about our property. We do take pride in accommodating to our guests needs the best way we can. We regret to know that you found the property dirty. We do take cleanliness seriously and have instructed our housekeeping team to be more attentive. We hope you will give us another chance to serve you better. Kind Regards U Team
par un voyageur
Hidden location
Publié le 30 juill. 2023 sur HotelsLike having 2 bedrooms, kitchen and washer/dryer. Couch in our unit needs repair, although it still was usable. Beware, you need to precheck-in (email will be sent to you) and look for another email with instructions to get into the unit. (Combination lock). There is no sign indicating U suites, so find address. Door is next to a bar.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par U Suites Team., Gestion de l’hôtel
Hello Jay, Thank you for sharing your experience and feedback. We have passed on the comments to maintenance team for repairing of the couch. No Signs been put at door due to set rules from the building. Hope you liked the apartment and had pleasant stay. Thank you.
par un voyageur
Publié le 26 juin 2023 sur Expedia
par un voyageur
Publié le 21 mai 2023 sur Expedia
Good location and really tidy apartment for a few days stay, beds were comfortable and really handy to have a full kitchen and laundry. The downside was the wifi was very weak,
par un voyageur
Publié le 20 mars 2023 sur Wotif
par un voyageur
Get the room in the front!!!!!!!
Publié le 13 févr. 2023 sur HotelsOther that the noise of cooling units and evaporators going half of the night the rooms were immaculate.Sad really!!!
par un voyageur
Publié le 14 janv. 2023 sur Wotif
We stayed in two apartments (two families of 4) for 5 nights.
It has all the amenities needed for a short stay, but not for 5 nights. The condition was disappointing, not all surfaces cleaned recently as covered in dust.
Apartment 1, Door handle loose in kids room. Remaining arm on couch loose. HWC must have issues as only one person could have a shower then water was cold. Not enough toilet paper (had to get some from apartment 3).
Apartment 3, Large noisy fan outside lounge window seemed to go the whole time the pub below was open. Clothes Dryer didn't dry, filters needed cleaned (we tried to clean, but made no difference). Luckily Laundromat next door. Shower leaked water onto floor. No information given on what to do with excess rubbish etc.
The only place to park vehicle is 300 metres away, 5 min walk outside Rita Angus Retirement Village. All other nearby free parking was 30 / 60 min.
