Note fondée sur 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2023 sur Expedia
En face il y a un Petro avec place pour les truckers donc très bruyant les moteurs roulent toute la nuit
Commentaires de Gestion de l’hôtel
5 juin 2023 par Brand Experience Team, Gestion de l’hôtel
Salut Diane,Merci d'avoir fourni des commentaires. Votre expérience est importante pour nous et nous espérons avoir l'opportunité d'améliorer votre expérience avec nous. Veuillez visiter à nouveau.Lilith#Team6
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
par un voyageur
Publié le 12 août 2024 sur Expedia
Got here around 2200 on the day of my reservation and was told that my reservation was invalid and that the receptionist couldn't find it coz apparently they didn't want reservations from Expedia anymore. They were canceling reservations from Expedia two weeks before my reservation which I booked a month prior. I didn't get any email or info about it and Expedia didn't either. Owner just decided and never bothered to tell who ever manages reservation for Expedia. I had to book another rooms, the gentleman did gave me discount but I still had to pay way more than my previous reservation. Expedia did refund me and gave me a $50 promotional discount for the extra that I paid for the rooms which I don't know when will I use it again, it might expire before I could use it.
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Bad Experience
Publié le 11 août 2024 sur HotelsIt was a horrible experience. I tried several times to write about it but got refused review bad experience all around
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
The room had two double beds iwith a table between them that was sideways so one of us could not get to it. There were cockroaches and some other little bugs everywhere. The yard in front of our room was infested with golfers. We were totally disappointed in your property. I feel you have an obligation to refund my money. Thank you
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jane,Thank you for positively rating your stay!!Maz K.#Team6
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The front desk man was rude and had a horrible attitude I have never been treated that way before and you never have my business again
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Raylene, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience.Natalie #Team6
par un voyageur
Publié le 25 juill. 2024 sur Expedia
very old hotel
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Vilaiwan, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Booked this reservation on Expedia and showed up to the motel and they said they don’t accept Expedia reservations and I had to pay more than double what I was going to pay for the room and on top of that the staff were incompetent not well trained didn’t know how to communicate properly and sent me to the wrong room twice And didn’t send me to the right room I paid for pretty sure their bugs in the room. I told I was gonna get a callback from the manager and I never did.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sean,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Bare necessities
Publié le 24 juill. 2024 sur HotelsMy best description is Spartan. It was clean and sufficiently comfortable without amenities. The truckers were rumbling throughout the night. The restaurants in town were all closed due to a generalized computer outage. It served its purpose. We had a place to rest for the night.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rex,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
