Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Publié le 24 août 2024 sur Hotels
We were allocated a room in the annex Arch house, being fully aware that it a very old building we found the room rather small and stuffy, needs some maintenance, window very dirty and too much light visible at night from LED lights, I’ll fitting door and window blind and glass window in ensuit door. Carpets not very clean in all areas.
par un voyageur
Poor quality at Arch House
Publié le 22 août 2024 sur HotelsRoom was is a tired annex 500m from the Globe. This was not at all clear when making the booking. Dog hair all over the carpets and everywhere smelled musty. Room had water ingress all over ceiling, probably need a new roof. Lots of damage/poor decoration in both bedroom and bathroom. Certainly not the expected quality for what we paid. Will not return and can not recommend staying here. Also on arriving we found out we needed to make a booking for breakfast, in doing so we found we could only be seated at 08:15 or after 09:30 which were not great choices. Why did they not offer a booking when they called a week before to confirm booking.
par un voyageur
Publié le 22 août 2024 sur Expedia
The property was not what was expected or advertised and beyond that it was scruffy, dirty, tired, not secure - very disappointing. Breakfast was a shining light with excellent service from Alexa.,
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
We had expected a higher standard of accommodation for the price. We were in a room in the Arches part of the accommodation, which is a 5 minute walk from The Globe and from where breakfast was served. The room was small, although the bathroom was a good size. First impressions is that the place is grubby e.g. both entrance doors are shabby and the steep stairs to the first floor rooms are dirty, as are the walls. The room carpet was also dirty. Also the backdoor with a keypad was never locked. However, it was very quiet and parking was good. Didn‘t like dogs shaking themselves when we were having breakfast. They shouldn’t be allowed in dining areas.
par un voyageur
Publié le 17 août 2024 sur Expedia
On outskirts of Wells with good parking but no on-site facilities. One nights stay was very expensive for what was offered but desperate measures etc. Bed , very "worn" mattress and room was small. Breakfast in main hotel good and nice walk if not raining!
par un voyageur
Publié le 11 août 2024 sur Expedia
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
5* prices 1* service
