Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Nice community with friendly helpful front desk staff
Commentaires de Gestion de l’hôtel
15 août 2024 par bali, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Mooi hotel en grote kamers.
Zwembad was lekker.
Ontbijt was goed.
Commentaires de Gestion de l’hôtel
15 août 2024 par bali, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Staff was great and they serve breakfast, but we left before
Commentaires de Gestion de l’hôtel
15 août 2024 par bali, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay.
par un voyageur
Quick trip.
Publié le 22 juill. 2024 sur HotelsI did request a main floor room because there was no elevator and when we checked in there was no ground floor room. My wife has troubles that make it almost imposable for her to do stairs, so that was hard. Next time will get a hotel with an elevator
Commentaires de Gestion de l’hôtel
15 août 2024 par bali, Gestion de l’hôtel
Thank for your review, sorry about the inconvenience.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
This hotel had a wonderful staff and the rooms were nice and clean.
The breakfast was also top notch.
Commentaires de Gestion de l’hôtel
15 août 2024 par bali, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bobby, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review of our hotel. We sincerely apologize that your experience did not meet your expectations. Your feedback is very important to us as we continually strive to improve our services.We would greatly appreciate it if you could provide more details about your stay so that we can address any specific issues you encountered. Your insights will help us enhance the quality of our accommodations and guest services.If you have any immediate concerns or would like to discuss your stay further, please feel free to contact our management team directly at [hotel contact information]. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Balbir SahotaGeneral managerBest Western Chieftain Inn
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Front desk person was rude , property is old has no elevator. One thing I did like is lots of dining options. Breakfast is not good either.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bobby, Gestion de l’hôtel
Thank you for sharing your feedback with us. We deeply regret to hear about your experience. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience you faced. We will address these issues with our team to ensure a better experience for future guests.We are pleased to hear that you enjoyed the variety of dining options available. We strive to offer a wide range of culinary experiences to suit all tastes. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.Warm Regards,Ballbir SahotaGeneral ManagerBest Western Chieftain Inn
par un voyageur de Tacoma
Publié le 22 juill. 2024 sur Expedia
The rooms at this property are horrible. They have a very bad smell of cigarette smoke. I’m sure when BW took over this hotel they fixed the reception and dining area and left the rooms the same. The floors are filthy; the towels are stained; and the linens were not fresh.
We were offered another room which was even worse than the first.
We have stayed at many BW hotels. This one they may not want to include in their portfolio.
Best Western — you can and should do much better.
We left and went to a different hotel. And we are out a night’s stay. Bummer that Expedia was not attentive to our issue.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bobby, Gestion de l’hôtel
Dear guest, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you encountered during your stay. It’s important to note that each Best Western property is independently owned and operated, which can sometimes result in variations in quality and service. We acquired this particular hotel in March of this year, and since then, we have been diligently working towards making significant improvements to enhance our guests' experience.While we are making progress, we understand that there is still much work to be done. We are committed to ensuring that our standards are met across all areas of the hotel. Your feedback is invaluable as it helps us identify areas that need immediate attention. We regret any inconvenience caused and hope to have the opportunity to provide you with a much better experience in the future. Thank you for your understanding and patience during this transition period.Warm Reguards,Balbir SahotaGeneral ManagerBest Western Chieftain Inn
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par vali, Gestion de l’hôtel
Thank you for your review. We look forward to your next stay.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bobby, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review of our hotel. We sincerely apologize that your experience did not meet your expectations. Your feedback is very important to us as we continually strive to improve our services.We would greatly appreciate it if you could provide more details about your stay so that we can address any specific issues you encountered. Your insights will help us enhance the quality of our accommodations and guest services.If you have any immediate concerns or would like to discuss your stay further, please feel free to contact our management team directly at [hotel contact information]. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Balbir SahotaGeneral ManagerBest Western Chieftain Inn
