Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
3,0 Service et personnel
5,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
N'y allez pas.
Publié le 29 août 2023 sur HotelsLorsque je suis arrivé, à 21h30, la réception m'a informé que les deux restaurants ainsi que la buvette étaient fermés (trop tard) et que le room service était inexistant.
Il y a un manque d'hygiène dans les vestiaires de la piscine où le maotre nageur fume et jette ses megots parterre.
Personnel lent et non motivé.
par un voyageur de UK
Publié le 16 déc. 2019 sur Expedia
This is a nice new hotel in a convenient location for business in Ruian and Wenzhou. The room was modern and clean, the bed was comfortable, everything worked. Staff were friendly, though some struggled with English - we got by with gestures, smiles and translation apps ! As you would expect, breakfast was mainly aimed at the local market but there was still plenty for western tastes. My only problems were :
room service is only available via a Chinese language app unless you visit the lobby bar. An English version of the app would have been helpful.
laundry service was not up to scratch - my clothes came back a bit battered and rolled up in the bag I sent them in
there was no restaurant for dinner suitable for the single business traveller that I could find, only private dining rooms. Other guests told me that they arrived at 9pm and couldn't get food at all.
I would recommend this hotel as the problems above are relatively minor and will no doubt soon be resolved by Management.
Commentaires de Gestion de l’hôtel
18 déc. 2019 par smile, Gestion de l’hôtel
Dear Guest ,
Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the hotel.
We will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience .
We hope this would not deter you from choosing Wenzhou Ramada Plaza Hotel again in the future. We look forward to welcoming you back to our hotel again. Thank you!
par un voyageur
Publié le 16 déc. 2019 sur Hotels
环境不錯。房间也很整洁,特别是洗手间很先进,像日本的座厕,且有特别的玻璃可以調較
Commentaires de Gestion de l’hôtel
18 déc. 2019 par smile, Gestion de l’hôtel
亲爱的客人,非常感谢你的反馈。 您的反馈对我们的团队是一个巨大的激励,酒店管理层非常重视您的意见,并已通知相关部门进行纠正。 欢迎下次光临温州华美达广场酒店