Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Karan Singh, Gestion de l’hôtel
Thank you for your rating!
par un voyageur
Publié le 11 déc. 2024
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Karan, Gestion de l’hôtel
Thank you for your rate :)
par un voyageur
Publié le 5 nov. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Karan, Gestion de l’hôtel
Thank you for your rating )
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Karan, Gestion de l’hôtel
Thank you so much for your rating :)
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Karan, Gestion de l’hôtel
Thank you for your rating :)
par un voyageur
Sherry
Publié le 18 sept. 2024 sur HotelsThe room was clean but the bed was not finished being made the blanket and comforter showed up about 5,For a king size room and 2 people staying they only had 2 towels and the toilet paper was almost gone when we got there thank goodness For the price of the upgrade to have a room on the ground floor not worth it since they were not full. I carry my own!!! Ran out of Kleenex the fridge worked great, the pool was great the afternoon staff was great!!! The breakfast was Great! Sorry to say we have stayed there more than 5 times and this is the first time extra charges have been added to the bill and it will proably be the last time we stay!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Karan, Gestion de l’hôtel
We’re glad to hear you enjoyed the cleanliness, pool, and breakfast, as well as our afternoon staff. I apologize for the issues with your room setup and the supplies provided. If we moved you from a standard room to one with a sofa bed, please note that there are standard upgrade fees, which are only waived for Platinum and Diamond Wyndham members. We appreciate your loyalty and hope to make your next stay more enjoyable.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Karan, Gestion de l’hôtel
Thank you for your rating :)
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Bed sheets must be changed for new ones. They were wore out. Also the sofa had stains all over it.
Thank you!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Karan, Gestion de l’hôtel
We sincerely apologize for the condition of the bed sheets and the sofa. Your feedback is invaluable, and we will ensure these issues are addressed immediately. We want every guest to have a comfortable and clean experience, and we appreciate you bringing this to our attention.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The room's cleanliness was poor
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Karan, Gestion de l’hôtel
Thank you for sharing your feedback. I’m truly sorry to hear that the cleanliness of your room did not meet your expectations. We strive to provide a clean and comfortable environment for all of our guests, and it’s clear that we fell short in your case.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The that we always like is the attentive and helpful staff. Edgar made sure our stay was great.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karan, Gestion de l’hôtel
It’s always a pleasure to hear that our staff made a positive impact on your stay. I’m glad I could help make your visit enjoyable. We look forward to welcoming you back for another great experience! -Best regards, Edgar Front Desk Manager, Super 8 Weslaco
