Avis The Treehouse @ French Lick Farms- Unique "Off the Grid" Cabin on the Lost River

Thank you so much for your business Jean Ann, we know you have many choices when selecting a place to stay and we appreciate you picking us! Thank you for taking amazing care of our property and for the kind words, we hope you will come back for a visit again soon!

Leah - Thank you for providing feedback on your stay, we are always open to and appreciate insights so we can continue to improve for our guests. Customer service and accommodating our guests are our top priority – we know we only get one chance to make a first impression! While your stay request wasn't our norm, we agreed to accommodate your "Birthday Request" at 7pm for a same day booking in the Treehouse. During our communication we discussed thar our caretaker was on vacation and wouldn't be back till the follow day. I mentioned that this was a unique property and we preferred that she be there to show you around. You expressed that you really preferred a same day check and were willing to get instructions via text versus meeting with her in person. We scrambled to accommodate you and agreed to have a family member unlock the property so you could get access after 11pm. In my multiple text messages, I explained the generator, air conditioners, coffee pot and plug/electricity – also explained the digital guidebook had the same instructions and there was a printed copy in a binder on the table in the Treehouse should you have any questions after your arrival. I mentioned that I was a “worry wart” and suggested you call no matter the time if you had any questions or issues. Our property is “off the grid” and while all the details about the generator, A/C and single outlet in the kitchen are clearly articulated in the property description on VRBO, I am truly sorry they caused you an inconvenience during your stay. I just wish you had mentioned it so we could have helped you locate the outlet during your stay to ensure your experience on our property was top notch. We wish you the best of luck on your next adventure! Sherry

Thank you TJ for staying with us, we truly appreciate your business and are so happy to hear that you enjoyed your stay! Come back and visit again soon!