Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Gerald, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Staff were efficient and polite. Room felt very clean and provided a quiet place to find respite from an eventful wedding weekend.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Steven! Thank you for your wonderful review! We are delighted to hear that our staff provided you with efficient and polite service and that you found your room to be clean and quiet during your wedding weekend. We appreciate your kind words and hope to welcome you back for another restful stay in the future!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Drew! Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Excellent clean and quiet room.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kathy! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be clean and quiet. Providing a comfortable and peaceful environment for our guests is a top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back for another excellent stay!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Benedetto! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
It smelled like wet dog when walked in. Online said it had a pool and hot tub but hot tub wasnt working. No discount on price of room for no hot tub. Was told we have to call ourselves and see if all amenities are working. Not our job. Me and my husband canceled our reservation and got another hotel room at a different hotel
Commentaires de Gestion de l’hôtel
15 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Lyndsay! Thank you for your feedback and for sharing your experience. We apologize for the issues you encountered, including the smell in the room and the non-functional hot tub. We understand how disappointing this must have been and appreciate you bringing these concerns to our attention. We are currently addressing these matters to improve our guest experience. We hope you might consider staying with us again in the future.
par un voyageur de Orem
Publié le 9 sept. 2024 sur Expedia
Everything was as expected!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Albert! Thank you for your positive review! We're glad everything met your expectations, and we look forward to welcoming you back for another great stay!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Crystal! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
I loved my stay here and would recommend this hotel.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Logan! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and would recommend the hotel. We look forward to welcoming you again soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi DIANJIN! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
