Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2023 sur Hotels
Prévoir boule quies comme tout les hôtels de mon voyage
Commentaires de Gestion de l’hôtel
23 mars 2023 par General Manager, Gestion de l’hôtel
Dear Guest, We are so glad to know that you had a great experience at our hotel. We look forward to seeing you again!
Recommandé
pour Événement personnelpar un voyageur
Publié le 7 avr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2018 par FD GUEST REP , Gestion de l’hôtel
Thank you for taking the time to rate our property. We hope to have you as our guest again.
par un voyageur
Publié le 16 sept. 2013 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Expedia
Staff was extremely rude. Breakfast was poor. It consisted of Waffles (only hot food) muffins and cereal. One of my rooms door had gotten stuck and it took forever to get back into the room.
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements and retrain our staff. We hope for an opportunity to properly host you in the future
par un voyageur
Publié le 17 août 2024 sur Expedia
DO NOT stay here. We arrived 11pm after driving the entire day, had booked 2 rooms for a family of 7. Check-in was easy. Soon after we entered our 1st-floor rooms, my son came running from his room - he pulled back the sheets and found 2 spiders in the bed. We then checked our beds and there were also spiders, including a web behind one pillow against the headboard! Spiders were found nearly everywhere!! Skinny little things but still. We packed back up, complained, and were given 2 new rooms on the 2nd floor. [While we waited, a couple was also given a new room, no idea why. After we were serviced, the man behind us complained that there was no water.] We inspected carefully and didn't find spiders so we agreed to stay since it was so late. My son realized he didn't have water with him and went to the vending machine - he selected water and was given an expired Fanta - the office exchanged it for water. After we settled and were about to go to bed, my son texted a photo of a roach on the lamp beside his bed. At this point we were so exhausted and it was after midnight so I told him and all to check for bugs once more before going to bed, all food in fridge, etc. and we slept without known issue. In the morning we saw that the towel across the tub was heavily stained, and the towels on the rack were completely worn with holes. We decided to just leave and be done with this place. Bought our own breakfast. Check recent reviews not just the rating - lesson learned!
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements and retrain our staff. We hope for an opportunity to properly host you in the future
par un voyageur
Publié le 15 août 2024 sur Expedia
It was overall a nice stay but we were disappointed that the pool was closed
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. Due to the Tropical Storm Debby, we got a lot of rain and dirt in the pool. The pool was cleaned and rebalanced and is going thru the filtering process, we should be able to open it soon. Our apologies for the inconvenience. We hope for an opportunity to properly host you in the future
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements. We hope for an opportunity to properly host you in the future
par un voyageur
It takes a lot to annoy a USMC veteran
Publié le 31 juill. 2024 sur HotelsWhere do I start? The first issue I had was check-in. I sat in the lobby for about 25 minutes before anybody came to the check-in desk. The first room I received was utterly unsanitary. It was filled with flies and it smelled like old cigarettes. I requested another Room, I was moved to a different level of the establishment. The new room was slightly better, but I noticed dead bugs on the walls. I was only in town for one night so I gave the room the old college try,before turning into Sleep I noticed a roach run across the adjacent bed! It was late, so I didn’t even change out of my clothes and I tried to go to sleep unfortunately, I wasn’t able to sleep comfortably and could not wait until daybreak to leave that establishment as fast as I could. and I will most definitely never stay at one of those accommodations ever again!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements. We hope for an opportunity to properly host you in the future
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The property was dirty, the phone didn't work in the room
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements. We hope for an opportunity to properly host you in the future
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Clean room. But couldn't get tv to work properly.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your recent stay at Clarion Inn Columbia Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We have noted the issues you had with the TV and will get it addressed immediately. We hope for an opportunity to properly host you in the future
