Note fondée sur 652 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
For a Hilton property I expected a lot nice room. Bed are old, couch was very dirty and gross. Bathroom was run down and looked like they had a water leak that they just used clear chalk to fix it all and not replace. Multiple things didn’t work because of fuses going out. Just a run down room and property!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Chris T., Gestion de l’hôtel
We apologize for the concerns you shared about your experience at this hotel. I have addressed the condition of your room with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Quality stay as far as conditions of facilities. When arrived for check-in there was nobody at front desk for over 25 minutes. Totally unacceptable. Last thing a person wants is to get in after a long night of fun and have to wait over 25 minutes because there is no one attending frontdesk.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Chris T., Gestion de l’hôtel
Brenda,I do apologize for the long wait and will make sure to talk with this staff member working to be at the desk more when away for cleaning as guests check in later at night.I do hope we get another opportunity to earn your business.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Convenient location to our customer.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Chris T., Gestion de l’hôtel
John,I am glad to see everything went great with your customer and the location was convenient. We hope to continue to earn your business!Have a great week,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Chris T., Gestion de l’hôtel
We apologize for the concerns you shared about your experience at this hotel. If you have any details on issues during your stay, please let us know.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Very nice property
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Only drawback was one elevator out of commission.
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Chris T., Gestion de l’hôtel
On behalf of the Homewood Suites West Fargo, we thank you for your business and we hope to see you again when your travels bring you back to the area!
