Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2020 sur Expedia
Nice location, friendly staff especially front office and the Manager.
The place is quiet and rooms very spacious.
Need to improve breakfast options also the staff at breakfast need to be more brisk and prompt- they were very slow and sleepy on all the days I stayed!
Commentaires de Gestion de l’hôtel
5 févr. 2020 par Guest Relation Executive, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Polo Orchid Tura!
At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay with us in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further.
We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura.
With Best Regards,
Guests Services Desk
par un voyageur
The only hotel in Tura and there is no escape
Publié le 21 mai 2018 sur ExpediaThe only hotel in Tura and there is no escape. High prices compared to the facilities available.
Commentaires de Gestion de l’hôtel
9 juill. 2018 par Guest Services, Gestion de l’hôtel
Dear Sir,
Thank you for taking out time to share your reviews. We have shared this feedback with the concerned department for improvement purposes. We value your patronage and look forward to welcome you back.
Regards
Guest Services
par DEBANANDA
Publié le 30 sept. 2017 sur Hotels
The hotel did not have our booking confirmation that was done on line through your portal. However, they were nice enough to accommodate us as rooms were available. Net connectivity was very poor and therefore we could not confirm our booking to them even after informing them of our Confirmation No. which is 8076085019816. Next day the net connectivity improved and I could inform your portal of our problem. I was told that the problem arose as the Hotel Polo Orchid had changed their e-mail ID without informing hotel.com which the Manager of the hotel flatly denied. Our stay at the hotel otherwise was quite comfortable. Also, hotel did not have much information on places of tourist interest in and around Tura.
Commentaires de Gestion de l’hôtel
30 oct. 2017
-Dear sir
Thank you for choosing Hotel Polo Orchid, as a venue for your visit. We are so happy to know that you enjoyed your stay at the Hotel. Your feedback on the internet connectivity issue has been forwarded to concerned department. We can assure you that special emphasis will be made on booking confirmations and proper information on local touring spots.
We solicit your support and request you to continue to patronise our services in future.
Assuring you of our best attention always.
We truly value your opinion and we look forward to welcoming you back to our hotel in future.
Warm Regards,
Guest Services
Recommandé
pour Tout le mondepar un voyageur
Publié le 11 avr. 2017 sur Expedia
Its not Value for Money, only rooms are spacious rest nothing special.
