Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
terrible
Publié le 21 oct. 2020 sur HotelsAfter getting ourself some pickup food, the landlord of this “house” stumped in our door accusing me of making noise, which of course was not true. cursing and threaten me.. of course i did not take the verbal abuse and told her to go away. her husband came back and kicked me out of the place and had to call 911 to ensure the incident got recorded.
most terrible experience and first time ever i make this kind of review. additionally, this is a house (not a hotel) and not in-suite bathrooms are available. i strongly recommend to stay away from this place
par un voyageur de Toronto
Publié le 29 sept. 2020 sur Expedia
The host was really wonderful. Made it a great experience and she is very hospitable.
The problem I have is that the picture provided when I booked the property was of a room with a living area next to the bed (all in one room), which is what I originally liked. I wanted something roomy with a separate living area.
When we got there we were given a room with no living area. I wish the pictures would represent the room we would be getting instead.
A little disappointing
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Management , Gestion de l’hôtel
Thank you for your review . This is a very important detail to keep in mind . After our renovation is complete we will try to accommodate better descriptions and photos . Thanks again for staying
par un voyageur
Publié le 2 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2020 par Management , Gestion de l’hôtel
We are so pleased you enjoyed your stay ! Thank you for your review
par un voyageur
quiet comfort
Publié le 19 août 2020 sur HotelsFirst time at this Lakefront Home. Quiet street close to town and plenty of room to relax. Very easy access to hwy in either direction. Hosts are very nice and this place is a quiet retreat.
Commentaires de Gestion de l’hôtel
20 août 2020 par Management , Gestion de l’hôtel
Thank you for your review it was a pleasure to host your stay .
par un voyageur
Publié le 11 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2020 par Management , Gestion de l’hôtel
Thank you for your review . We love to hear what you enjoyed and it’s important to know what you did not . Fantastic guests .
par un voyageur
Nice property
Publié le 6 août 2020 sur HomeAwayGood value for this property. Owner was helpful and accommodating. Has nice heated pool. Location and view is very nice.
par un voyageur de Surrey, BC
Publié le 4 août 2020 sur Expedia
The place is very clean and organized, the host is very kind.
Commentaires de Gestion de l’hôtel
4 août 2020 par Management , Gestion de l’hôtel
Thank you for your review we are very happy to hear you enjoyed your stay . Welcome back anytime!
par un voyageur
Publié le 31 juill. 2020 sur Hotels
Caprice was very accommodating and super friendly the property is beautiful. She made our stay so enjoyable. We cannot wait to go back.
Commentaires de Gestion de l’hôtel
6 août 2020 par Management , Gestion de l’hôtel
Thank you for your review . We love to know what we are doing right . Welcome back in the future !
par un voyageur de Vancouver
Publié le 29 juill. 2020 sur Expedia
Overall good property, heated pool is great. The only inconvenience is separate bathrooms and shower room downstairs. It’s ok just for one night.
Commentaires de Gestion de l’hôtel
29 juill. 2020 par Management , Gestion de l’hôtel
Thank you for your review . The studio has two separate private bathrooms one with private staircase and private entrance to the pool . It is our busiest suite . We are always interested in how we can do better . Cheers !
par un voyageur
Publié le 21 juill. 2020 sur Expedia
The good: Location was easy to get to and from, parking was easy and bedding was soft.
The bad: To start, I had booked online, and was later told they had double booked and told to cancel it myself - despite by booking being not cancellable on Expedia. Later, the reached out and booked me in as they had a cacellation. It seems disorganized.
More disorganization around check in as my room wasn't ready on arrival - they called on arrival day and asked for more time to which I agreed. After agreeing to a later checkin, I would hope that the room would be ready, but they still were having issues.
Some miscommunication around kitchen use and coffee service. However, there was a long tiarade around my daughter's age - who they incorrectly assumed was a minor and not allowed on property. She's 26 and we found it unnecessary.
The towels were old and rough. Like someone's old towels from the 80's.
My biggest issue with the home was that it had a smell of cigarette odor upon entering. For anyone sensitive to smells I would highly suggest elsewhere.
Commentaires de Gestion de l’hôtel
21 juill. 2020 par Owner , Gestion de l’hôtel
We are sorry you did not enjoy your stay .
this property is strictly non smoking and adheres to smoking laws as well as fire inspections .
due to extra sanitary measures surrounding covid 19 many
establishments are facing later check in times .
Because of covid 19 we have thrown in some extra complimentary coffee and concierge services to our POLITE guests . Staff is in no way responsible for cooking food or accommodating meals that were very rudely demanded or starting shifts extra early in the morning to accommodate plans of the guest . We do not tolerate any abusive behaviour at this property . Usually in these situations the guest is immedately escorted out .
Not only do we have a minimum age requirement , our policies state that identification is required at the door .
Our room amenities are new . Guests are banned from property indefinitely for abuse towards staff .
