Avis Okanagan Living at Copper Sky #104

The condo was very nice overall and had everything we needed. Laundry was a significant bonus for us as we packed lightly. Main floor was convenient to get to the garage. Patio was huge but we didn’t use it much as we were driving around the region doing wine tastings. We made good use of the pool and gym areas over the 5 days we were there. For a longer stay the patio and BBQ would come in very handy. The property is built on the side of a huge hill and this unit is in the building at the top of the hill. The pool is at the bottom of the property so we actually drove to the pool area because we were just lazy! If you have accessibility issues this unit may not be the best from a walking perspective around the property. All in all I recommend it for a family of 3-4.

- The unit cleanliness was not acceptable.  Cobwebs were present throughout the space. Dishes were dirty. Dirty sock found in couch. The shower had a ring of black grime or mold. Washrooms had dirt and grime. - The furniture had fasteners fall out. - The air conditioner was missing a remote. - Burnt-out lightbulb in kitchen.  - Access to the amenities was significantly misrepresented. During our check-in, it was advised that the facilities would be open until 11 PM. However, the facility closes at 6 PM. - We were without hot water for a significant portion of our stay. This resulted in not being able to bathe during the outage. Had we been given appropriate notice, we would have elected to book with another establishment.  - Communication was confusing. A response to an email resulted in multiple replies with different information. Information was often incorrect. - Concerns were communicated to the property manager. However, they were unwilling to make any concessions in a gesture of good will for our disappointing stay.