Note fondée sur 252 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nothing fancy, but cost effective for a comfortable night when traveling
par un voyageur
HORRIBLE EXPERIENCE!
Publié le 13 juill. 2024 sur HotelsMy stay here was horrible! There were roaches all on the wall, as well as dead roaches in every room. The Wi-Fi did not work, the bed sinked in when you sit down or lay down. The sink was a little messed up, the shower curtain was dirty , the bedsheets had holes in them as well as weird stains !
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Dana P. , Gestion de l’hôtel
Dear guest,We are truly sorry about the unfortunate day you had with us. We will thoroughly inspect the rooms and correct the necessary issues you experienced. Upon checking in, I wish this was brought to our front desk attention as we would have done a room change immediately. Again, we are truly sorry for the disappointing state you had with us.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
They need new beds
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Dana P., Gestion de l’hôtel
Thank you for your feedback. I will pass along your comment to the manager. We appreciated your stay with us and hope to see you again soon!
par un voyageur
Publié le 11 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2024 par Dana P. , Gestion de l’hôtel
Dear guest, We are truly sorry for the disappointing stay you had with us. We hope you can give us another opportunity in providing a better stay.
par un voyageur
Publié le 7 mai 2024 sur Expedia
It was nats flying around.. The floor had never been vacuumed.. Bed shams cover metal slacks which I cut my leg on.. Ceiling towels look like people. Have been hiding things in them.. They are dirty with spider webs over the bed
Commentaires de Gestion de l’hôtel
9 mai 2024 par Dana P., Gestion de l’hôtel
Dear guest, We are truly sorry for the disappointing stay you had with us. I have forwarded your comments to our entire staff. The housekeeper who attended to your room prior to your stay should have done a better job in cleaning that room. We have since let her go for the inadequate job, she did. Again, we are truly sorry for the disappointing stay you had with us and hope you can give us another try in providing service.
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Dana P., Gestion de l’hôtel
Dear Guest, We are truly sorry for the disappointing stay you had with us. We hope you can give us another opportunity in providing a better stay.
par un voyageur
Publié le 17 mars 2024 sur Expedia
The outside of the hotel looked bad. The covers on the bed was dirty
Commentaires de Gestion de l’hôtel
17 mars 2024 par Dana P. , Gestion de l’hôtel
Dear Ms. Jenkins, We apologize for the unsatisfactory stay you had with us. We have forwarded your comments to the housekeeping department, and truly sorry we fell short. We hope you can give us another opportunity in providing a better stay.Safe travels
par un voyageur
Absolutely disappointing.
Publié le 16 févr. 2024 sur HotelsI know that this was not a 5 star hotel, but I didn't expect the Americas Best Value Inn in West Monroe, LA to be in such rundown condition. The bottom of the door had 2 spots in which you could see daylight easily. That really made me uncomfortable. The handle on the commode nearly fell off several times (it sort of dangled) and you had to flush carefully or the water would keep running, and the faucet in the sink wobbled when you turned the water on and off. The thing that bothers me most was the open space to the outside on the bottom of the door. I detest insects, and was concerned that something would crawl through the holes and into the room. I stuffed 2 small towels into the opening at the bottom of the door to deter any varmints. I only took pics of the door because it was the worst part to me, qnd the pics are showing that you can see daylight at either end of the bottom of the door, and the last picture shows the outside of the door and the kick plate at the bottom is about to fall off. This was my first and last visit at an American Best Value Inn.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Dana P., Gestion de l’hôtel
Thank you for your great rating!
par un voyageur
Publié le 14 déc. 2023 sur Hotels
Had bed beg
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Dana P., Gestion de l’hôtel
Dear guest, We are truly sorry for the unpleasant stay you had with us. If there was any issues upon check-in, I wish you would have notified the front desk clerk, and we would have rectify any situation immediately.We hope you can give us another opportunity in providing better service.
