Note fondée sur 545 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 déc. 2024
A large group checked in after me and made noise for more than an hour. I almost checked out after a couple of hours I checked in.
Commentaires de Gestion de l’hôtel
27 déc. 2024 par Dana P., Gestion de l’hôtel
We are truly sorry about the large group that checked in with us. We hope you will give us another opportunity to provide a better experience.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
The water was brown coming out of the shower, sink and toilet. The AC was cool but made a horrible noise every time it went off. Tiny little half pillows to sleep on. Previous comments over the last few months have all mentioned the same issues. The main lobby check in was already closed with a sign to go around to a side door which had a local drunk hanging out there.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Season, Gestion de l’hôtel
Dear Laurie,Thank you for your feedback. I apologize for the brown water; this is due to a known city-wide issue, and we’re working closely with the local authorities to resolve it. I also regret the noise from the AC and the check-in experience you encountered. Your safety and comfort are our top priorities, and we are reviewing our procedures to provide a better experience for our guests.Your insights are valuable, and we appreciate your understanding as we work to improve.Best regards,Sijan MallaHotel Manager
par un voyageur
Great Visit
Publié le 7 oct. 2024 sur HotelsClean, TV wasn’t working and someone was there to fix it in 5 minutes. Very polite at front desk when checking in. Clean rooms.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 6 sept. 2024 sur Hotels
par un voyageur de Deer Park
Publié le 4 sept. 2024 sur Expedia
Clean, quiet property. Comfortable bed
par un voyageur
Publié le 25 août 2024 sur Expedia
The rooms were clean. I hated the toilet was literally 1' tall a child's toilet good for kids. The Jetted tub & shower was pretty.
The beds are Terrible you can feel the springs on the bed. They really need to get new beds. The room smelled bad
par un voyageur
Publié le 24 juill. 2024 sur Expedia
This is an older, remodeled property, clean enough for short stays. Their towels need to be upgraded. Attendant needs to be visible during breakfast hours to keep clean, replenish food, etc.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Water is not clean.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Nice and handy
