Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
The rugs in the room were dirty
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you for staying!
par un voyageur de Hagatna
Publié le 7 sept. 2024 sur Expedia
I called the hotel directly prior to making the reservation to ask if connecting rooms were available since I was traveling alone with 4 children. I was assure there were, and that once I made the reservation call back and they would make sure the rooms were linked (this is the whole reason this hotel was chosen). Once I arrived we were given rooms on different floors and told that they don’t have any connecting rooms in the building. So I and 5 children had to sleep in 1 room while I paid for 2. There was no refund, no sorry, nothing. Also once inside the room I could see there was a door to the next conjoining room so I basically got had on this stay.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
I'm so sorry we were unable to accommodate your request. Thank you for your feedback!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you for staying!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you for staying!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
We normally read reviews before booking and I read a lot of positive reviews and booked a room. We also read negative reviews about this motel on another site so we didn’t know what to believe. So we were pleasantly surprised when we checked in and found the reception area and grounds were clean, the receptionist Ms Dee was awesome, the elevators worked fine, our room was clean and neat, AND someone took the time to turn the A/C on cold so that after traveling 6 hrs in the south, it was NICE to walk into a well refrigerated room!! And to top off everything else, the breakfast was a so so great. We highly recommend this motel.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you so much for your kind review! We are so glad you enjoyed and hope to see you on your next visit!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you for staying!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kimberly-AGM, Gestion de l’hôtel
Thank you for staying!
par un voyageur
Publié le 31 août 2024 sur Expedia
par un voyageur
Publié le 29 août 2024 sur Hotels
