Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 28 juill. 2023 sur Expedia
Everything was perfect
Commentaires de Gestion de l’hôtel
29 juill. 2023 par General Manager, Gestion de l’hôtel
Dear Juvens, Thank you for staying at Courtyard West Palm Beach, and for the high rating. It is wonderful to read that we exceeded your expectations and that you enjoyed the overall stay. We appreciate you sharing your feedback, and we look forward to accommodating you again soon.Sincerely,Alison BrumerGeneral ManagerSincerely,Alison BrumerGeneral Manager
par un voyageur
Parfait !
Publié le 20 déc. 2022 sur HotelsCommentaires de Gestion de l’hôtel
21 déc. 2022 par General Manager, Gestion de l’hôtel
Dear Lysandre,It was a pleasure receiving your fantastic rating for Courtyard by Marriott West Palm Beach. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Sincerely,Alison BrumerGeneral Manager
par un voyageur
West Palm beach
Publié le 26 janv. 2020 sur HotelsHôtel propre. Service très bien.Un peu loin du centre-ville. Air conditionner qui fais beaucoup de bruit.
Commentaires de Gestion de l’hôtel
27 janv. 2020 par GM, Gestion de l’hôtel
Dear Joanne,
Thank you for choosing to stay with us at Courtyard by Marriott West Palm Beach. We are very happy to see you thoroughly enjoyed our service and cleanliness. Our associates work hard to ensure a comfortable and welcoming environment, so we know they will enjoy hearing your compliments. However, we regret any disappointment caused to you by our location and with the noise from your HVAC unit. Please know our associates are always available to suggest easy routes to our city center, as well as recommendations in our immediate area. Additionally, we will have our engineering team further investigate the noise issues you noted. Should there not be a good solution, we will work to ensure this is addressed during our upcoming room updates, currently set for this April. Thank you once more. We hope to have the chance to welcome you back soon!
Sincerely,
Alison Brumer
General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Amanda, On behalf of all of us at Courtyard West Palm Beach, thank you for the great ratings. We were pleased that we exceeded your expectations during your visit to South Florida, and we look forward to seeing you again soon.Sincerely,Alison Brumer,General Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Omario, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Courtyard West Palm Beach soon!Sincerely,Alison Brumer,General Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
It was nice place to stay a night.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed your time with us. We hope to see you again soon, and we wish you all the best with your travels. Sincerely,Alison BrumerGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Georges, We are happy you chose Courtyard West Palm Beach for your recent visit to our area. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Alison Brumer,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Scott, We are thrilled you had an excellent stay at Courtyard West Palm Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Alison Brumer,General Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Nothing is open for long. The pool was closed for maintenace and nothing was posted letting me know that it would be closed. The furniture is oitdated and walking around it at night hurt myself woth the base of the furniture sticking out because its not a normal couch. No microwave in the room. It was jist overall an inconvenience.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jose, We are sorry you were not entirely satisfied with the condition of our property and the oversight mentioned in our rooms. We take safety precautions very seriously and will have our property engineer inspect the room immediately to investigate this further. Thank you for taking the time to bring this to our attention. We appreciate your patience and will share your message appropriately. We also regret your disappointment with our pool being closed. This information is updated on our website, and we apologize if this was not communicated to you adequately. We appreciate your patience, and we hope you will give us another chance to make a better impression. Sincerely,Alison Brumer,General Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Judy, On behalf of our team at Courtyard West Palm Beach, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Sincerely,Alison Brumer,General Manager
