Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
We're overjoyed to see your 6-star rating! Your support inspires us to continue delivering exceptional service.
par un voyageur
Publié le 3 juin 2019 sur Hotels
par un voyageur
Publié le 16 avr. 2019 sur Expedia
Très bruyant, mal isolé, odeur d'égout dans la salle de bains, VMC qui fait un bruit de réacteur d'avion quand la salle de bains est allumée...
Commentaires de Gestion de l’hôtel
17 avr. 2019 par kimbo, Gestion de l’hôtel
Thank you for your fed back
par Mass de France
Publié le 14 oct. 2013 sur Hotels
Très bon hôtel. Seul bémol sur le parking qu'il n'y a pas car on se gare dans la rue s'il y a de la place proche de l'hôtel on a de la chance.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
To begin with, I was happy with the service staff when checking in.
However, the rooms have no real soundproof, everything creaks and bangs when being walked on. You can hear people above snoring, talking, and generally moving around.
Some of the guests were loud and disrespectful late at night.
The room decor and cleanliness was pretty good, but it's an old dated building that needs some investment desperately.
To top off an unpleasant stay, the fire alarm went off at 3.20am
No real apologies or offer of any compensation for a real inconvenience for a one night stay.
I simply couldn't sleep, which is the whole point of booking a hotel. Needless to say, I checked out at 5.40am and drove home.
I would not recommend this hotel, or stay here again!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
Dear Steven,Thank you for sharing your experience. It's great to hear that you were pleased with the service at check-in. However, we're truly sorry that your stay was disrupted by noise and the fire alarm. We appreciate your feedback on the room decor and cleanliness, and we understand the importance of comfort during your visit. Your insights are valuable as we strive to improve our guests' experience. We hope to have the chance to serve you better in the future at Muthu Westcliff Hotel.FOM
par un voyageur
Good for a no frills stay
Publié le 16 oct. 2024 sur HotelsThis is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
Dear Clare,Thank you for your feedback! We're glad to hear you found our location convenient and enjoyed the comfort of your room. We appreciate your comments about the gym and the water noise; your insights help us improve. It's also wonderful to know that our restaurant staff made a positive impression. We hope to welcome you back for another stay soon!FOM
par un voyageur
Publié le 15 oct. 2024 sur Expedia
I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
Dear Helen,Thank you for your lovely feedback! It’s wonderful to hear that you enjoyed the beautiful location by the sea and appreciated the classic decor. We would be delighted to welcome you back to Muthu Westcliff Hotel anytime!FOM
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM
par un voyageur
5*
Publié le 4 oct. 2024 sur HotelsPerfectly located, short walk into town, friendly stafff
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Muthu Westcliff Hotel (Near London Southend Airpor, Gestion de l’hôtel
Dear Joseph,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our perfect location and found our staff friendly. We hope to welcome you back soon!FOM
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par FOM, Gestion de l’hôtel
Hello. We do apologise for any inconvenience. Thank you
