Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2019 sur Hotels
par un voyageur
2 days of seclusion
Publié le 12 déc. 2018 sur HotelsThe lodge is located in a secluded area. It would be perfect for families or groups to use the entire property for themselves. As a solo traveler not so good unless you prefer solitude. Gamigi the steward who runs the property is very attentive and helpful. I had 2 good breakfast and a very good traditional Sri Lanka food for dinner. I enjoyed my brief stay. My room was very large with a large bathroom and air conditioning. It was very comfortable and quiet ;)
par un voyageur
Unresponsive and disorganised, not acceptable
Publié le 1 sept. 2018 sur Expedia
Pour : The view from the pool was nice
Contre : Almost all of it
Had tried to contact hotel both through Expedia and Facebook before arrival, no response. Arrived late as planned, no one available to check in. Eventually roused a staff member who had no knowledge of our (prepaid) booking, he put us in a room with no water in the bathroom, we changed rooms to a room below the standard we had booked which had a trickle of water. Room had a thin frosted glass door leading on to the reception area so any activity or light at the entrance to the hotel ended up directly in our bedroom. No drinking water was provided. Kettle was present, but had a plug that was a different shape from the one on the wall. Child cot requested was not provided. Breakfast however was reasonable, although around an hour later than requested. Overall the stay was pretty terrible.