Note fondée sur 650 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2023 sur Expedia
Près de l'endroit où je voulais aller et de ma famille. Merci
Commentaires de Gestion de l’hôtel
12 juin 2023 par Freddy, Gestion de l’hôtel
je vous en prie. C'était notre plaisir de vous accueillir.
par un voyageur
Publié le 24 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2022 par lisa, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us. We hope to see you again soon!Sincerely,LisaGuest Services
par un voyageur
Publié le 28 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2018 par Heidi - Front desk agent, Gestion de l’hôtel
Isabelle ,
We are glad that you were happy with your stay. We look forward to seeing you again
par un voyageur
Publié le 29 juin 2024 sur Expedia
is greatvto stay and sleep
Commentaires de Gestion de l’hôtel
30 juin 2024 par Freddy, Gestion de l’hôtel
Dear Evad Thank you for your Stay and your awesome Review. We look forward to hosting you in the future.SincerelyFrederick Pratt AGM
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Freddy, Gestion de l’hôtel
Dear Meelis It has been our pleasure to have you as our Guest Thank you So very much to you and your Family for your stay.Best WishesFrederick Pratt AGM
par un voyageur
Publié le 23 juin 2024 sur Expedia
The property is definitely dated, and rooms need refurbishing. The tub wouldn't drain properly, bottom of tub very rounded and not flat. Water was lukewarm at best, with very low pressure.
They had a good breakfast and staff friendly.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the issues you experienced with the dated rooms and the tub drainage, as well as the water pressure and temperature. Your comments are valuable to us, and we will address these concerns with our maintenance team to ensure improvements are made. We appreciate your compliments about the good breakfast and friendly staff. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Older, but clean and very friendly staff. Breakfast was nice.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating and positive feedback! We're glad you enjoyed your stay with us. Providing clean accommodations, friendly service, and a nice breakfast is important to us, and we're delighted that we met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your honesty and will take your comments into consideration to improve our services. If there's anything specific you feel we could do better, please let us know.Sincerely, Hotel Manager
par un voyageur
Abhorrent Staff
Publié le 7 juin 2024 sur HotelsThe manager recieved me at the desk during the check in with utmost disrespect.
I told him I needed to use the restroom after a long drive, so please hurry up. Hearing this, he yelled at me and told me he was not going to hurry up! I did not say anything to him then, as I was unprepared to reply.
The following day/morning, I yelled back at him - and we had a yelling and screaming match (his staff joined him to help him) - but I hope this made him realize that guests like us pay his salary (not vice versa) and he needs to be respectful to guests coming in.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're deeply sorry for the unacceptable behavior you experienced during your stay. This is not reflective of our values or the level of service we aim to provide. Please accept our sincere apologies for the disrespectful treatment you received from our manager and staff. We take your feedback seriously and will address this issue immediately to ensure it does not happen again. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful rating! We are thrilled that you had a fantastic experience during your stay with us. Your feedback is truly appreciated, and we look forward to providing you with exceptional service and accommodations again in the future. Please do not hesitate to reach out if there is anything else we can assist you with.Sincerely, Hotel Manager
