Note fondée sur 811 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Nate,Thank you for choosing to stay at the Boston Inn Westminster, Maryland! We greatly appreciate your perfect rating and positive feedback. We're delighted to hear you had an excellent experience with us. It was a pleasure to host you, and we look forward to welcoming you back soon.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Nate,Thank you for choosing to stay at the Boston Inn Westminster! We're delighted to receive your perfect rating and appreciate your kind words. Ensuring our guests have a wonderful experience is our top priority. We look forward to welcoming you back for another exceptional stay.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 28 juin 2024 sur Hotels
Cleaning people are very attentive to your needs. The young lady at the front desk is awesome. The rest of them I don’t know about but those three right there they’re good people. They don’t have a problem with your animal as long as you show it’s a service animal or you will be charged, some of the other workers here or just not very friendly they could work on that but three of them here very friendly. Try to make your stay here very comfortable.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Anonymous,Thank you for choosing to stay with us and for your positive feedback. We're delighted to hear about your experience with our attentive cleaning staff and friendly front desk personnel. Your comments are valuable, and we will continue to strive for excellent service to ensure a comfortable stay for all our guests.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
The first few rooms we got were terrible. Room number one had no working ceiling light, and neither the fridge nor the microwave was working. Room two we spotted three cockroaches. However, we spoke to the receptionist, Tracy, and she made sure we were taken care of and put us into an exceptionally better room. So, in the end it did work out.
There are many nice restaurants and places like Target should you need (or want) to run across the street. In walking distance is another shopping center where you can get more than what you need (or want).
I would say overall, I'd give the place 3 stars. I think that's generous considering the circumstances we had to go through to get to the room we ended up in.
Commentaires de Gestion de l’hôtel
25 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Stephanie,Thank you for choosing to stay with us and for your detailed feedback. We apologize for the initial inconveniences and appreciate your patience. We're glad Tracy could assist in making your stay more comfortable. Your comments are invaluable as we strive to improve. We look forward to welcoming you back.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Dajuan,Thank you for choosing to stay at our Boston Inn Westminster, Maryland! We appreciate your positive feedback and are glad to hear you had a pleasant experience. We're committed to providing excellent service and look forward to welcoming you back for another enjoyable stay.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Daniel,Thank you for choosing to stay with us. We appreciate your feedback, and we're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services. We hope to have the opportunity to welcome you again for a better experience.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 9 juin 2024 sur Expedia
I booked and paid for a deluxe room facing the pool. Said pool was almost empty. Checked in around 4pm. Found the T.V. didn't work. Went back to the office, told the young lady at the counter about the T.V. she said she would take care of it right away. I told her I was going out for several hours and thought it would be taken care of. I returned at 8pm, T.V. still not working. Same young lady said she would take of it in 10 minutes. Waited 30 minutes , went back to the office to talk to the same young lady, this time she came to the room and saw the T.V. didn't work, I asked for a different room. I was in room 197, we went to room 198, T.V. didn't work in there either. We went to room 196, T.V. worked, I stayed there. The wifi didn't work in this room, the toilet paper holder was broken off the wall, the soap dish in the bath tub was missing. I killed 2 small bugs crawling in the walls, and no bath towels, just a floor mat and face towels. Last time at the Boston Inn!!!
Commentaires de Gestion de l’hôtel
14 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Eric,Thank you for choosing to stay with us and for sharing your feedback. We apologize for the inconveniences you experienced during your visit. Rest assured, your comments have been addressed with our team, and we are actively working to improve. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Dirty and Broken
Publié le 9 juin 2024 sur HotelsI am sure that the folks running the hotel are trying their best, but the cleanliness and state of disrepair was just awful.
Commentaires de Gestion de l’hôtel
14 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Lisa,Thank you for choosing to stay with us. We appreciate your feedback and apologize for the issues you encountered. Rest assured, we are actively working to address these concerns to ensure a more comfortable and pleasant stay for our guests. Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 9 juin 2024 sur Expedia
Fast and friendly service for a smooth check in. Clean, updated rooms. Always willing to accommodate to the best of their ability.
Commentaires de Gestion de l’hôtel
14 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Jessica,Thank you for choosing to stay with us! We're delighted to receive your positive feedback regarding our fast and friendly service, clean and updated rooms, and our commitment to accommodating our guests to the best of our ability. We look forward to welcoming you back for another wonderful stay.Best Regards,The Boston Inn Westminster, Maryland Team
par un voyageur
Publié le 9 juin 2024 sur Expedia
First room was a disaster. Had been cleaned but smelled like disinfectant. Refrigerator not working. Extra furniture blocked access to bathroom.
Second room was up to par.
Very nice front office lady who apologized over and over and gave us a room in a better location that met all the promised criteria.
Commentaires de Gestion de l’hôtel
14 juin 2024 par The Boston Inn Westminster, Maryland Team, Gestion de l’hôtel
Dear Penny,Thank you for choosing to stay with us and for providing your valuable feedback. We sincerely apologize for the inconvenience you faced. We're glad to hear that our front office staff could assist promptly and provide you with a better room. We appreciate your understanding.Best Regards,The Boston Inn Westminster, Maryland Team
