Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Disappointing arrival

Publié le 14 févr. 2023 sur HomeAway
I arrived after a long trip to London late in the evening to find the apartment very dirty and have not been cleaned since last guests stayed . Two hours later the apartment manager , very apologetic arranged for a cleaner who came that night and the morning after . The team tried to make amends but basically the cottage is shabby and the whole place is grubby and needs a good lick of paint. The photos on the web site were taken some time ago. The floor was old and very badly marked so it always looked grubby . There is no cleaning products or brush in the cottage so its impossible to keep clean but they did finally send me a brush . Half way through the 10 day stay we had no hot water with very low pressure dur to leak on the road for three days . The shutters are dirty broken and the shower area is in need of a good revamp .There is long standing dirt in the bathroom area around the toilet and hand basin . Every day we averaged 4 hours sleep only due to Cockerels and Dogs waking up the area at 4 am . Most days we found worms .frogs or bigger insects on the floor. Some people may love this but we were very tired at the end of the trip . The location is very good and only a short drive to the beach . As I mentioned the property manager tried to make my stay better for me but the end of the day the owner of the property needs to take the property off the Vrbo sight until he updates this property . The sister cottage , which is identical to this cottage is now being revamped so I think this sums everything up . There was very limited dishes eg so salad dishes . I wanted to move out on my arrival and did call Vrbo team to arrange this but my daughter felt as the location was so nice we should just grin and bear it. I would not recommend this place to any of my friends .
Commentaires de Gestion de l’hôtel
23 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Norma. We're sorry to hear you had an unsatisfying experience on check-in, but we really appreciate you bringing this issue to our attention. Your feedback helps us do better and we’re looking into the points you raised and aim to resolve them promptly. The property manager has assured us that the property has been deep cleaned (needed a bit of a refresh after the busy holiday season), and that several interior areas have been touched up as well. Glad to hear that you enjoyed the location, and hopefully we’ll get a second chance to show you how great our team and properties can be! Take good care.
4 sur 5
par un voyageur

Water, Support, Barking and Cockeril Challenged but Charming

Publié le 21 nov. 2022 sur HomeAway
This is a charming small place. It is one of 2 gate/guest suites to the main house. It is half-way up Crick Hill, which is steep. We always drove anywhere. There was no hot water at all. The cold-water pressure was also very low, making a shower a dry challenge. We had to shower at a friend's villa or at the beach. We also had no access to the safe until the management came to fix it 5 days ingo a 10 day stay. The neighbours' dogs barked until 1am and the Cockerels woke us up at 5pm. On the plus side, there was washing up liquid, kitchen paper towels, ice trays and a useful washer dryer. The aircon worked fine. The water was an issue. There was enough to get by, but not also to shower. We were not bothered by the noise, but others might be. The outside shower is great with 2 shower heads...if only there was water enough to get wet.
Commentaires de Gestion de l’hôtel
15 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Alex! We're happy to hear your accommodation was the right size for you and you explored the island a bit. We sincerely apologize for the inconvenience which was caused during your stay with the safe and water pressure. We hope to see you again and take good care!
5 sur 5
par un voyageur

1 week break

Publié le 2 mars 2022 sur HomeAway
Wonderful stay at Marsh Mellow South Cottage. Would definitely recommend.
Commentaires de Gestion de l’hôtel
2 mars 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Frances! We're thrilled that you had a wonderful stay and we hope to see you again. Take good care!
5 sur 5
par un voyageur

Perfect cottage in great location.

Publié le 13 mars 2020 sur HomeAway
We spent two weeks at the cottage. It is as depicted in the photos. It is in a great location and is very comfortable.
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Thanks so much for the review, Edie! Happy to hear you found comfort in your stay with us. Hope to host you in future!
5 sur 5
par un voyageur

Fabulous

Publié le 28 janv. 2020 sur HomeAway
This property is perfect for a couple looking for a private and independent holiday. We rented a car but if you don't the main road is a short walk down the hill where the bus stop is. The management team were very helpful and so friendly. The place was spotless and the outdoor shower area was amazing!! It was close to great beaches and Speightstown just a short distance away for groceries. This was a perfect fit for our anniversary trip.
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Thanks so much for this lovely feedback, Suzanne! We're so happy to hear you enjoyed your stay with us - even more so because it was your anniversary trip! Thanks also for taking the time to give all these great pointers and recommendations - we, as well as future guests, greatly appreciate it! Hope to see you soon again!