Ratings based on 89 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 13, 2024 on Hotels
by A traveller
Posted Aug. 5, 2024 on Expedia
Mattress felt it was 30 years old shower was tiny and no power will no stay there again. It felt outdated everywhere
by A traveller
Posted Jul. 28, 2024 on Expedia
by A traveller
Best hotel
Posted Jul. 1, 2024 on HotelsWe really enjoyed and would definitely book again xx
Comment from Hotel Management
Jul. 3, 2024 by Royal Grosvenor Hotel, Hotel Management
Thank-you. We look forward to seeing you again
by A traveller
Great location with a few minor problems
Posted Jun. 30, 2024 on HotelsThe location of the hotel is excellent. Very short distance to the seafront and Grove park areas of town. The room was nice for an over night stay. Unfortunately the towel rail in the bathroom was hanging out the wall. There was a pillow case missing off the bed. The mattress is definitely on its last legs. We'd stay again but only for one night. The staff we met were all extremely helpful, the hotel has a lovely bar and balcony area with views over the bay towards the pier.
by A traveller
Posted Jun. 30, 2024 on Hotels
by A traveller
Posted Jun. 24, 2024 on Hotels
Clean and tidy but very dated room.
by A traveller
Posted Jun. 20, 2024 on Hotels
by A traveller
Posted Jun. 6, 2024 on Expedia
Location fantastic. Value for money. Lovely terrace. Lovely lady on reception. Family run business which, where I can, I like to support. This hotel is a sleeping giant. When the economy picks up I would love to think this hotel would be able to reap the rewards by giving it a fresh start. I will go again as it has everything I needed for a couple of nights away.
by A traveller
Ok
Posted May 29, 2024 on HotelsI opted to pay at the hotel when booked but obviously put at card down to secure a room. However when I checked in, I was told that the money had already been taken from my card. I feel quite angry because the money was taken without my permission. I had cash to pay for the room when I checked in. The room itself was ok, I had booked a twin room for my son and I. The beds were pushed together and the room was quite small, which meant that we couldn’t move them apart that much. Also the bathroom didn’t have a blind in it and the window was opposite a college, so there was absolutely no privacy, we never used the show for that reason.
