Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
Unfortunately room really hot as no air con and had to leave Window slightly open for air but right on main road so very very noisy
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for sharing your experience. We're sorry to hear that the room was too hot without air conditioning and that the noise from the main road disturbed your stay. We understand how important a comfortable and quiet environment is and will consider your feedback for future improvements. We appreciate your understanding and hope to provide a more comfortable experience on your next visit.
par un voyageur
Publié le 16 août 2024 sur Expedia
Excellent food
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your feedback! We're thrilled to hear that you enjoyed the food. We hope to welcome you back soon for another great dining experience!
par un voyageur
Publié le 16 août 2024 sur Expedia
Excellent spacious family room, lovely staff and bar area, and the breakfast was great. Will definitely stay here again.
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your wonderful review! We're delighted that you enjoyed our spacious family room, lovely staff, bar area, and great breakfast. We're thrilled to hear you'll be staying with us again and look forward to welcoming you back soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for the perfect rating! We're delighted that you had such a positive experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for the perfect rating! We're delighted that you had such a positive experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 14 août 2024 sur Expedia
The food was fantastic staff friendly rooms a little bit modernising, The place with lovely and clean could fault it.
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your feedback! We're glad you enjoyed the fantastic food and found our staff friendly. It's great to hear that you appreciated the cleanliness of the place as well. We note your comment about the rooms needing a bit of modernizing and will take it into consideration. We hope to welcome you back for another enjoyable stay!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your feedback and the solid rating! We’re glad to hear you had a positive experience overall. If you have any specific suggestions or areas where you think we could improve, we’d love to hear them. We look forward to welcoming you back!
par un voyageur
In need of some modernisation
Publié le 11 août 2024 sur HotelsUpon arrival you have to follow a few corridors to small centrally locate reception room to get checked in.
The lift functions has a few scary sounds to it. Could do with moderation, fresh carpet, maybe some modern lining and a mirror. Did save our legs though as there is a lot of stairs!
The room was ok and had the basics, for example tea, coffee and a hair drier. However, the TV was smaller than my laptop screen and this was in a “family room”, with some basic channels unavailable. Windows were very dirty.
The bathroom was big with a deep bath (which my partner loved) and shower overhead. However, there were random marks on the wall, decor felt unkempt and the shower pressure was awful.
Sleep wise the hotel was quiet and despite its central location it was also quiet outside. Bed was comfy and sheets were clean. There was also a small fan in the wardrobe that helped to cool things a little. However, the carpet looked old and in need of replacement.
Breakfast room is modern and clean, with great views of the pier and beach. A good selection of cereal and a hot buffet was accompanied by fresh juices and hot drinks. Staff were friendly and smiling as they helped to seat the guests.
At the front of the hotel there is a large outside area for food and drinks, although we didn’t use this, it was very busy which suggest people do enjoy the meals and the drinks on offer.
Overall good service and style downstairs is not reflected in the quality of the rooms upstairs.
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your detailed review. We’re glad to hear you appreciated the quiet sleep environment, comfy bed, and friendly staff, as well as the modern and clean breakfast room with great views. It’s also nice to know that the lift saved you from the many stairs, and that your partner enjoyed the deep bath.We appreciate your constructive feedback regarding the room and lift. We're sorry that the TV size and channel availability in the family room didn't meet your expectations, and that the windows were dirty. We also take note of your comments on the carpet, shower pressure, and room decor, and we’ll be addressing these areas to improve our guests' experience.We’re pleased that you found our downstairs service and style enjoyable, and we’ll work on ensuring that the quality upstairs matches that same level. Thank you for staying with us, and we hope to have the opportunity to provide you with an even better experience in the future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Fantastic hotel in a great location breakfast was excellent
Staff were all friendly and helpful
The restaurant food was a very high quality
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our fantastic location, excellent breakfast, and high-quality restaurant food. It’s great to know that our friendly and helpful staff made your stay even more enjoyable. We look forward to welcoming you back for another great experience!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par The York Hotel, Gestion de l’hôtel
Thank you for your feedback and the solid rating! We’re glad to hear you had a positive experience overall. If you have any specific suggestions or areas where you think we could improve, we’d love to hear them. We look forward to welcoming you back!
