Note fondée sur 54 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mercer Island, Wa
Beautiful home with a Bay View
Publié le 7 oct. 2024 sur HomeAwayWe really enjoyed our stay at this beautiful house. The rooms and beds were excellent. The kitchen and living room were spacious and open. The view from the large deck was incredible. We will definitely be coming back here.
par un voyageur
Spacious and beautiful view
Publié le 7 sept. 2024 sur HomeAwayI like how it feels very private and and spacious. My family enjoyed their time here.
par un voyageur
Bugs in the room.
Publié le 31 août 2024 sur HomeAwayHorrible stay. Got bite by bed bugs in the master bedroom.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are deeply sorry to hear about your experience and the distress caused by bed bugs during your stay. This is certainly not the standard of cleanliness and comfort we aim to provide our guests. Your feedback has been escalated to our local operations manager for immediate review, and we are taking urgent steps to address this issue. Our team will conduct a thorough inspection and treatment of our home to ensure that this does not happen again. We sincerely apologize for the inconvenience and discomfort you experienced. We hope you will give us the opportunity to host you again.
par un voyageur
Lovely view
Publié le 14 août 2024 sur HomeAwayWonderful 4 night stay. Bayview has a retro vibe and ver comfortable bed. Great place if you have dogs! There's a strange odor not sure what it was. We were able to adjust by opening windows and turning on fans. The view is fabulous and it's very close to town.
par un voyageur
Great house but dirty
Publié le 15 juill. 2024 sur HomeAwayThe house was perfect for a family of 6. We had a water view, and saw airplanes landing and taking off. The downside is the cleanliness of the house. There was dog hair everywhere upon our arrival, the grill was so dirty it caught on fire when we started it, the George Foreman grill looked like it hadn’t been cleaned in years, and the oven was just as bad. We had to wash any dish prior to us using it because they were all dirty. The driveway has so much overgrowth that it would scratch the car when leaving. Everything was covered in cob webs so we couldn’t use the seating outside. The yard hasn’t been mowed so it wasn’t convenient to take the dogs outside. If the house were clean we would definitely go back
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Jamye, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
par un voyageur
Viewtastic
Publié le 21 juin 2024 sur HomeAwayPerfect for our stay! Has all the things and then some. Best thing was the beds. So comfortable!!
par un voyageur
Awesome house
Publié le 1 avr. 2024 sur HomeAwayGreat, clean, close to beaches and town. Open floor plan with plenty of room for the 6 adults and one dog. House was equipped with all the house hold amenities. Deck had a great view. Basement was great place to leave all the beach equipment and attire so that sand didn't get in the house.
par un voyageur
Pictures don’t do the home justice.
Publié le 11 févr. 2024 sur HomeAwayWhat a beautiful home! Gave us a throwback to our childhood (70’s), except updated with great taste. Very clean, everything there to start your trip. We got to see a few planes take off and ships come and go. Saw a blue colored bird, not sure if it was a blue bird per se, but it was neat to see. Very roomy home on a dead end road so very little traffic. Close to the grocery store and the Westport restaurants and shops of all kinds. Fresh crab on the docks too! There were only 4 of us and a pup, but room for more per house rules. We will definitely be back! Thank you!
par un voyageur
Gas fireplace gaslighting
Publié le 14 janv. 2024 sur HomeAwayThe house is lovely and if we were staying there in summer, we probably would have had no complaints. Unfortunately, we arrived on a very cold winter day so immediately looked for how to turn on the gas fireplace, which I had made sure to confirm was in working order before we arrived. I was assured it was. We couldn’t figure out how to turn it on so I reached out to Vacasa. After a lot of back and forth,
requests from us for clear instructions on turning on the fireplace and a couple canned responses from customer service about how the gas fireplace “might” work, we looked under a decorative lobster figurine in the fireplace and lifted a metal grate to discover a giant hole to the underneath of the house. If a gas hookup existed at one time, it’s no longer there. I sent pictures to Vacasa and asked about a partial refund since the fireplace was partly why we booked and the heat pump at the house was not really keeping up with the cold outside. We were freezing the first night as it took maybe 12 hours for the house to get up to 68 degrees. They told me repeatedly that the gas fireplace does, in fact, work (though no one could actually tell me how to turn it on and no one could be sent to check it out in person despite them referencing a “local team.”) They said they wouldn’t provide any type of refund because the fireplace works (it doesn’t) according to the local team who never showed up to provide any type of support. No more Vacasa properties for me.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay with us. We completely understand your frustrations about this matter as well as your disappointment. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. Please be advised that this has been forwarded to our local operations manager, and we will continue to work with both our local staff and homeowner to make improvements to this home. We hope you'll give us a second chance to impress you.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Wrap around deck.
Not ADA accessible
