Note fondée sur 185 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Nelson, BC
Publié le 12 mars 2020 sur Expedia
Adequate facility for a brief stay. Not close to any amenities.
Commentaires de Gestion de l’hôtel
4 janv. 2025 par Jason, Gestion de l’hôtel
Thank you for your review.
par un voyageur de Gisborne
Publié le 4 févr. 2020 sur Expedia
Very friendly. Clean & tidy room. Surprisingly quiet.
Commentaires de Gestion de l’hôtel
4 févr. 2020 par Dale, Gestion de l’hôtel
Thank you for your review.
We are glad you enjoyed your stay and hope to see you again in the the future.
par un voyageur
Publié le 22 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2020 par Jason, Gestion de l’hôtel
Thank you Graeme for taking the time to leave us a review, we look forward to welcoming you again in the future.
Regards
Jason
par un voyageur de Taupo
Publié le 19 janv. 2020 sur Wotif
Location was ideal. Bathroom was very small and poor drainage in bathroom basin. Lighting in rooms was poor.
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Jason, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We appreciate your time taken after the fact but do however wish that you had voiced your concerns when you were here allowing us the chance to address and fix your issues. The basin had a small blockage, now sorted. The eco light bulbs could of been changed for you although have not been as have proven bright enough for all other customers. The small bathroom is what it is, somewhere to wash, shower, shave and whatever else you need to do.
Regards
Jason
par un voyageur
Publié le 7 janv. 2020 sur Wotif
The lady on the front desk was very unhelpful and rude
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Jason, Gestion de l’hôtel
Thank you for taking the time to leave us a review, unfortunately we can not meet everyone's requests all of the time. We have reviewed camera footage and believe our manager Dale did her best to help and advise you.
The fact that you showed with more persons than booked and didn't declare until asked about extra persons later in the evening was the first issue, easily avoided if you had said upon arrival. This becomes a serious operational safety issue when we don't know how many are on site.
The second issue being a receipt when paying through a third party, as your credit card statement will show, we didn't take your money so your issue should be taken up with the third party.
Kind Regards
Jason
Owner
par un voyageur
Publié le 5 janv. 2020 sur Wotif
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Jason (Owner), Gestion de l’hôtel
Thank you for leaving us a full 5 out of 5 review
par un voyageur
Publié le 1 déc. 2019 sur Hotels
Comfortable room with friendly service
Commentaires de Gestion de l’hôtel
4 déc. 2019 par Dale, Gestion de l’hôtel
Hi William,
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future.
Regards
Dale
Manager
par un voyageur
Publié le 20 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Jason, Gestion de l’hôtel
Good Afternoon,
Thank you for taking the time to leave us a great review, we hope to see you again one day should you travel through the Eastern Bay of Plenty again.
par un voyageur
Publié le 24 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2019 par Jason, Gestion de l’hôtel
Thank you very much for taking the time to leave a review.
Regards
Jason
New owner of Amber Court Motel
par un voyageur de Wairarapa
Publié le 11 août 2019 sur Wotif
Clean, well presented, good location. I thought the motel was reasonably priced considering the amenities on offer.
Commentaires de Gestion de l’hôtel
4 janv. 2025 par Jason, Gestion de l’hôtel
Thank you for leaving us an excellent review. We are currently under new management and catching up on old reviews.Kind Regards
