Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Newington
Publié le 12 août 2024 sur Expedia
Very clean and pleasant hotel for a reasonable rate. Convenient to all local attractions.
We followed the advice of the staff and had our dinner at a local pub Generations which had absolutely amazing food!
Beds were very comfortable.
Commentaires de Gestion de l’hôtel
12 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Ekaterina, Thank you for taking the time to leave us a review. Your feedback is vitally important in our goal to provide exceptional hospitality for all of our guests. I am very happy to hear that you had a great stay with us! Generations is one of my favorite local restaurants - We are happy to have made the recommendation. We look forward to welcoming you back any time your travels bring you back to the area!Best Regards,Josh Sokolowski
par un voyageur
Publié le 5 août 2024 sur Expedia
It's been a long time since I have stayed at a hotel with a comfortable bed.
Commentaires de Gestion de l’hôtel
5 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Brent, Thank you for taking the time to leave us a review. Your feedback is vitally important to our success as a team. We are very glad to hear that you had a comfortable stay at our hotel! We look forward to welcoming you back any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Great Stay
Publié le 4 août 2024 sur HotelsIt was a lovely stay! Rooms were outstanding! Breakfast wasn’t great. Under construction. It would have been nice if they offered vouchers for local restaurants. Other than that it is a fantastic property!
Commentaires de Gestion de l’hôtel
5 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Mary,Thank you for taking the time to leave us a review. Your feedback is vitally important to our success as a team. We are very happy to hear that you had a great stay with us. We are working diligently to get our breakfast service back up to our full hot breakfast buffet. Perhaps in the meantime we can collaborate with some local restaurants to offer breakfast vouchers for our guests. I appreciate the suggestion! We hope to see you again the next time your travels bring you to the area!Best Regards,Josh Sokolowski
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Kyle, Thank you for taking the time to leave us a review! Your feedback is vitally important to us in our goal to provide exceptional hospitality to all of our guests. We are very happy to hear that you've had a good stay with us. We look forward to welcoming you back any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Publié le 30 juill. 2024 sur Expedia
It was very nice!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Kathleen,Thank you for taking the time to leave us a review! We love to hear positive feedback as we take great pride in providing exceptional hospitality and accommodations for our guests! We will be more than happy to welcome you back any time that your future travels bring you back to the area. Have a great week!Best Regards,Josh SokolowskiGeneral ManagerSpringHill Suites Wheeling
par un voyageur
Publié le 22 juill. 2024 sur Hotels
During our stay the door keys were not programming and while so many were complaining about the inconvenience of being let in, and it was very inconvenient, I was impressed with the staff who were working hard to make sure they promptly let you into your room when needed. Also witnessed the gentleman working the front desk personally help a man get to the airport! He also was very helpful to us when our bike got a flat tire. The maintenance guy was fantastic and helped us by bringing his compressor and putting air in our bike tire when our compressor died. Everyone working in this hotel really seemed to care and be helpful. We were so impressed!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Lois, Thank you for taking the time to leave us a review. Your feedback is vitally important to our success. I am incredibly proud of the staff here at the hotel and admire their willingness to go above and beyond for our guests. Thank you so much for your kind words. I will be sure to relay your words to our team to bolster us to continue to provide exceptional service. We look forward to welcoming you back any time your travels bring you back to the area. Have a great week!Best Regards,Josh SokolowskiGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Bounthavy, Thank you for taking the time to leave us a review. Your feedback is vitally important to our success as a team here at the SpringHill Suites. We appreciate you choosing to stay with us and look forward to the next opportunity that we have to provide you a pleasant stay. Best Regards,Josh Sokolowski
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Frint desk staff member gave ride to local airport. He went above and beyond to satisfy us.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Thank you for taking the time to leave us a review, Liam. It was a pleasure having you and having some great conversation with you on the way to the airport. If your travels bring you back to the area, we would love to have you stay with us again! Take care and have a great week!Best Regards,Josh Sokolowski
par un voyageur
A great stay
Publié le 21 juill. 2024 sur HotelsThe staff was wonderful, and the rooms were clean. The pool left a little bit to be desired, but I could still played. The area was nice, but it could’ve used a good skimming. Although there were problems with the electronic system due to Microsoft upgrade, the staff went out of the way to make sure that everyone was, well taken care of. They were attentive and gracious. Our family had a great experience here! There’s also a lovely pizza place down the street on the right in a strip mall that was super convenient and the food was excellent.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Paul,Thank you for taking the time to leave a review with us. Your feedback is vitally important to our success! We are very glad to hear that our staff was very accommodating! We are currently working to correct issues with our circulating pump for the pool area which will remedy those issues. It was our pleasure to have you stay with us and we look forward to the next opportunity to serve you!Best Regards,Josh SokolowskiGeneral Manager
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Andrew, Thank you for taking the time to share about your experience with us here at the SpringHill Suites in Wheeling. Your feedback is vitally important to our goal of ensuring that all of our guest have a great stay. We appreciate you choosing to stay with us and look forward to welcoming you back to our property when your travels bring you back to the area. Best Regards,Josh SokolowskiGeneral Manager
