Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2024
There was a plumbing issue and the lobby and hallways smelled foul. The TV remote is not user friendly and the double pane windows are fogged.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Wayne, Thank you for leaving us a review. We are excited to hear that you've had a positive experience with us. We look forward to having you again in the future any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Danny, Thank you for leaving us a review. We are excited to hear that you've had a positive experience with us. We look forward to having you again in the future any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Thomas, Thank you for leaving us a review. We are excited to hear that you've had a positive experience with us. We look forward to having you again in the future any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
West Virginia Side Trip
Publié le 2 sept. 2024 sur HotelsI booked handicap first floor & it was great, however there was a constant alarm-like sound coming through the wall all night long (probably all day too). Mentioned it to frontdesk but never heard back about it...probably electric room next door. Breakfast was just OK with microwave frozen egg or egg sandwich, but good toaster for various bread, etc.,since they claim remodeling kitchen.
Nice location for where I had to go.
Will stay again if in the area
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Sandra, Taking the time to leave us a review. I'm happy to hear that you enjoyed the guestroom and I apologize about the sound coming from the room next door. We found that it was coming from an alert on a monitor in the electrical room and fixed it shortly following your stay. I am happy to inform you that our breakfast area has since been fixed and we are back to serving our full hot breakfast buffet.We look forward to having you staying with us again when your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur de Newington
Publié le 12 août 2024 sur Expedia
Very clean and pleasant hotel for a reasonable rate. Convenient to all local attractions.
We followed the advice of the staff and had our dinner at a local pub Generations which had absolutely amazing food!
Beds were very comfortable.
Commentaires de Gestion de l’hôtel
12 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Ekaterina, Thank you for taking the time to leave us a review. Your feedback is vitally important in our goal to provide exceptional hospitality for all of our guests. I am very happy to hear that you had a great stay with us! Generations is one of my favorite local restaurants - We are happy to have made the recommendation. We look forward to welcoming you back any time your travels bring you back to the area!Best Regards,Josh Sokolowski
par un voyageur
Publié le 5 août 2024 sur Expedia
It's been a long time since I have stayed at a hotel with a comfortable bed.
Commentaires de Gestion de l’hôtel
5 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Brent, Thank you for taking the time to leave us a review. Your feedback is vitally important to our success as a team. We are very glad to hear that you had a comfortable stay at our hotel! We look forward to welcoming you back any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Great Stay
Publié le 4 août 2024 sur HotelsIt was a lovely stay! Rooms were outstanding! Breakfast wasn’t great. Under construction. It would have been nice if they offered vouchers for local restaurants. Other than that it is a fantastic property!
Commentaires de Gestion de l’hôtel
5 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Mary,Thank you for taking the time to leave us a review. Your feedback is vitally important to our success as a team. We are very happy to hear that you had a great stay with us. We are working diligently to get our breakfast service back up to our full hot breakfast buffet. Perhaps in the meantime we can collaborate with some local restaurants to offer breakfast vouchers for our guests. I appreciate the suggestion! We hope to see you again the next time your travels bring you to the area!Best Regards,Josh Sokolowski
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Kyle, Thank you for taking the time to leave us a review! Your feedback is vitally important to us in our goal to provide exceptional hospitality to all of our guests. We are very happy to hear that you've had a good stay with us. We look forward to welcoming you back any time that your travels bring you back to the area. Best Regards,Josh Sokolowski
par un voyageur
Publié le 30 juill. 2024 sur Expedia
It was very nice!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Josh Sokolowski, Gestion de l’hôtel
Hello Kathleen,Thank you for taking the time to leave us a review! We love to hear positive feedback as we take great pride in providing exceptional hospitality and accommodations for our guests! We will be more than happy to welcome you back any time that your future travels bring you back to the area. Have a great week!Best Regards,Josh SokolowskiGeneral ManagerSpringHill Suites Wheeling
