Note fondée sur 899 évaluations de clients
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3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juin 2024 sur Expedia
Noise! People are allowed to make the party on parking lot until 23:00 …
Prepare your nerves!
Commentaires de Gestion de l’hôtel
29 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Denis, Thank you for your feedback regarding the noise concerns during your time with us. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take our guests' feedback seriously and would like to let you know that for future visits, our front desk is available around the clock to help make your stay as comfortable as possible. We hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 15 févr. 2023 sur Hotels
Très décevant pour le prix . Il accepte les
animaux mais il devrait réserver une étage ou section spécifique à cet aspect
Commentaires de Gestion de l’hôtel
16 févr. 2023 par Hotel Management , Gestion de l’hôtel
Dear Rénald, Thank you for reviewing your time at our hotel. We never want to disappoint our guests, so we regret any frustration and inconvenience you experienced due to our pet policy. Please know we welcome you to contact our front desk anytime to make the most of your stay; we are always here to help! We are grateful for your thoughts on this matter and your patience, as we are always open to feedback that can enhance our guest experience. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
par un voyageur
Publié le 6 mai 2022 sur Hotels
par un voyageur de Montreal
Publié le 19 févr. 2019 sur Expedia
On nous a dit qu'il aurait un dejeuner pour tout dire il n'y'a pas de dejeuner. Du caffee + pitit muffins, Dunkin Donut est mieux que l'Hotel. Aller au restaurant pour dejeuner ce serai mieux.
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Hotel Management , Gestion de l’hôtel
Novy, thank you for being our guest. We are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future.
Sincerely,
Hotel Management
par un voyageur
Publié le 25 juill. 2018 sur Hotels
Les draps n’ont pas été changés, pas de navette, dessus l’hôtel est loin de la ville de Newyork dej a apporter pas fameux .
Commentaires de Gestion de l’hôtel
25 juill. 2018 par Hotel Management, Gestion de l’hôtel
Najat, thank you for staying with us and for your candid review. We’re sorry for the housekeeping issue you encountered and for not meeting some of your expectations. Please be assured that we have discussed your concerns with the appropriate teams, and we will be more diligent moving forward. We appreciate your feedback and hope to have you as our guest again.
Sincerely,
Hotel Management
par un voyageur
Unhappy Traveler
Publié le 25 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Virginia, Thank you for taking the time to share your feedback. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I never was greeted by a anyone because it took that long and i walked out after waiting 20 minutes
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear SAMADA, Thank you for your valuable feedback. We deeply value providing considerate and attentive service to our guests, so we apologize for any inconvenience you may have experienced upon your arrival. We know a first impression is essential, and what you experienced is not typical. Please know that this will be addressed, and we strive to provide you with the excellent hospitality you deserve on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 16 sept. 2024 sur Expedia