Note fondée sur 162 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2019 par Hotel Management, Gestion de l’hôtel
Dear Francis, Thank you for taking the time to rate your stay with us. We hope you had a wonderful time and that we will see you again soon. Kind Regards Customer Care - ResortQuest Whistler
par un voyageur
Publié le 17 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2018 par Customer Care, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to rate your stay with us.
We hope you had a wonderful time and that we will see you again soon.
Kind Regards
Customer Care - ResortQuest Whistler
par un voyageur
Publié le 19 juill. 2021 sur Expedia
The suite was cute and a good layout, towels were very clean, linens were crisp and fresh. Furniture was nice too. But with no AC and only 4 small windows with no air flow and no screens it was very very hot and stuffy. They did bring us two more fans which made it bearable but not comfortable. Also, the dishwasher was broken so that was difficult. The whole place could use a refresh. I would t recommend for a summer stay but in winter it would probably be very cozy.
par un voyageur
Publié le 17 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Hi, Tomas! Thanks for the rating - We hope to host you again soon!
par un voyageur
Easy access and conveniently close to everything.
Publié le 10 mars 2021 sur HotelsCheck in and out was a breeze with the pleasant and helpful front desk staff. The underground parking was convenient as was the free and secure ski storage at the rental shop just off the lobby. Easy to pick-up the skis for the short walk to the gondola. Everything was clean with lots of conveniently placed sanitizers. They also have self opening doors to and from the garage which makes it convenient when you're loaded down with gear. Felt very safe during our stay.
I took off a few points for the fact that we couldn't get the room's phone or DVD player to work, and the room door wouldn't lock when we wanted to go out for dinner. I managed to fix the door lock myself but not until 20 min. after going to the front desk and eventually being told that service calls aren't possible during covid if you're already in the room. They graciously offered to upgrade us to another room but I'd fixed the door by that point. Lesson learned: During covid, do a quick check that everything works before you move in.
Minor problems aside, we recommend them as we enjoyed our stay at Glacier Lodge and would gladly do so again.
Commentaires de Gestion de l’hôtel
16 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Norman. We are glad you enjoyed your stay and appreciate you bringing these issues to our attention. We will work with our local team to ensure these items are corrected for future guests, and we hope to have another chance to impress you!
par un voyageur
Publié le 10 mars 2021 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay. We hope you'll visit again in the near future!
par un voyageur
Publié le 8 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for taking the time to share the rating of your stay. We are happy to hear you enjoyed your stay. We hope to host you again soon.
par un voyageur
Publié le 4 mars 2021 sur Expedia
Pretty clean, we spent only 1 night. Cleaner than other places, if you are looking for a simple place where to sleep it’s more than ok
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for staying with us. We are sorry we didn't knock it out of the park as we strive to give the best service possible. Thank you for your feedback and we hope to host you for a more enjoyable stay.
par un voyageur
Publié le 3 mars 2021 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay. We look forward to hosting you again!
par un voyageur
Publié le 24 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2021 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for staying with us. We hope to host you again soon
