Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location to Blackcomb base
Publié le 29 juill. 2024 sur HomeAwayThe unit was overall updated and nice and the Aspens are in great proximity to Blackcomb base. It is, however, the only unit we have ever stayed in at the Aspens without air conditioning. It was painfully hot and stuffy the day we checked in and very difficult for my kids to sleep. There are two fans in the unit that are quite dirty so ineffective. The dishwasher was also so dirty and mouldy I was not comfortable using it. Otherwise, the unit was comfortable and clean and everything else worked great.
par un voyageur
Lovely clean apartment
Publié le 16 juin 2024 sur HomeAwayThe apartment was awesome - perfectly clean if a little basic, great location, and on site staff were so helpful. Our coffee machine stopped working and they instantly brought us another.
Commentaires de Gestion de l’hôtel
16 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you, April, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the coffee machine issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Nice!
Publié le 27 mars 2024 sur HomeAwayWe enjoyed our stay, great for skiers.
par un voyageur
Nice Place
Publié le 30 déc. 2023 sur HomeAwayNice place and location. We enjoyed our stay.
par un voyageur
very satisfactory
Publié le 29 sept. 2023 sur HomeAwayUnit has been nicely remodelled, but showing some wear.
It needs some of the paint to be touched-up, especially the baseboards.
Suite was clean, but could use a "deep" clean.
Front desk staff was friendly, accommodating and helpful.
Commentaires de Gestion de l’hôtel
30 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Barbara, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Spring break
Publié le 17 mars 2023 sur HomeAwayAspens is a nice place to stay
par un voyageur
Great Location
Publié le 14 mars 2023 sur HomeAwayGreat proximity to the gondola, short walk to restaurants, live music. Slightly longer but pleasant walk to the main village. We really enjoyed the hot tub every day after skiing. Lovely condo, would stay here again. If you want/need coffee, plan to bring some. The hotel style single coffee pods don't work well in the coffee maker.
par un voyageur
Disappointed
Publié le 28 janv. 2023 sur HomeAwayDefinitely not hotel level cleanliness - but much more expensive than an equivalent hotel suite (stayed at delta last year). Won’t stay here again.
Commentaires de Gestion de l’hôtel
14 févr. 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
It's our 5th trip to your condo
Publié le 14 janv. 2023 sur HomeAwayHello, this trip we are disappointed in the overall condition of this unit. Needs someone to take their time and go though the unit as many defects have come up this trip. Biggest headache is the dishwasher is not functioning properly. ( Front desk made aware of this on our arrival.) Alos the bathroom sink is extremely slow to drain. Dining room light switch dimmer is broken. The frying pan is very bent and needs replacing. Overall unit looks worn hard by renters which is sad as we also stayed in this unit last year and it was truly amazing. Having own a condo for last 25 years I realize how busy rentals become. Please have someone take a hour or so as many other small issues. The cleanliness was only ok as well. I very well know how hard it is to properly maintain a high use rental property , hopefully someone tidy's it up before major issues arise. We love the Aspens and are returning in February and March. We have started to look for other units. I could go on and on but feel my point is made. All the best in the furture. Ian Walker
par un voyageur de VANCOUVER
Publié le 10 janv. 2023
In making the reservation, the rate advertised was not correct and significant additional fees were charged by VRBO, which was not stated in the listing. In addition, the listing was also removed from the Travelocity search engines AND my specific booking/reservation number is no longer retrievable. I would not recommend this location because of the hidden fees and shady practices used when advertising and booking the site.
