Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de San Carlos
A nice property in a great location
Publié le 20 août 2024 sur HomeAwayNice house in a nice neighborhood. The kitchen was well equipped but the place could have been cleaner. There is lots of natural light... lots of big windows...unfortunately, the windows were not very well cleaned. The freezer and the wine chiller needed some attention. Over all everything thing was fine.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to write a review. The windows are cleaned annually in the Spring, however I know we've had a lot of pollen this year so maybe that didn't help. We fixed the fridge door so thank you for bringing it to our attention. I know you messaged about there being something sticky at the bottom of the wine cooler (I assume this was what you were referring to regarding it being cleaner? - apologies that our cleaners missed that). Anyway, thank you again and hope you enjoyed your time here in Whistler.
par un voyageur
Great location
Publié le 17 août 2024 sur HomeAwayGreat location for golfing and to village. Kitchen could use more amenities and cookware.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, I'm pleased you loved the location. I'm not sure what amenities/cookware you were looking for, but please feel free to email me and we will look into it. Many thanks, Debbie
par un voyageur
Wonderful family stay in great location for cycling.
Publié le 3 juill. 2024 sur HomeAwayThis house was great for our family with the four bedrooms and ensuite bathrooms. The main living space and kitchen made for congenial family gatherings. Only improvement would be stronger internet service for guests who need it for work connectivity.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking time to write a review and we're pleased you enjoyed our Nicklaus North property! We will look into the internet as we've not had any issues in the past. All the best, Debbie
par un voyageur
Great First Time in Whistler
Publié le 25 mars 2024 sur HomeAwaySuch a great space for my groups stay in Whistler. The location was great. Not to mention the beautiful backyard with a stunning view and hot tub! The house was clean and check in and out was great! Would recommend go anyone with a larger group who needs accommodations in Whistler.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for the great review Andrea. I'm so pleased you enjoyed the property and your time here. All the best, Debbie
par un voyageur de Camano Island, WA
Wonderful Whistler Weekend
Publié le 18 janv. 2023 sur HomeAwayThis home is lovely and was in a beautiful location for our annual family ski trip. The common areas are a spacious, open design and easily accommodate a group of different ages with good seating and dining spaces. It was great to have enough bathrooms with showers and/or tubs for everyone. All in all a great property. Would recommend.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Rob,
We appreciate you taking the time to write us a review and recommend this property. Happy to hear you had enough space for your family, we agree having plenty of bathrooms is key for a large group!
Best regards,
Lucy
par un voyageur
Big price! But house not ready for our arrival.
Publié le 7 janv. 2023 sur HomeAwayThis was to be a big occasion for us, so we were willing to pay the substantial price, for which we expected a first-class experience. But the house was nowhere near ready. On arrival, the driveway was sheer ice. The excuse was made that it had been bad weather, but Whistler Breaks (WB) had had 6 hours to make the place ready for us and had done nothing. We are from Ottawa and know how to deal with winter driveways: it's not rocket science. This was beyond unacceptable. On top of that, there was no salt, de-icer, sand, or even a metal shovel in the house. I texted WB, who responded very quickly, delivering salt and sand, with which we made the drive passable.
The next issue we discovered was that the kitchen sink backed up and the garburator did not work. Right after that, it became apparent that the clothes washer did not work. I texted WB, who once again responded very quickly, sending tradesmen who fixed the clogged washer and the garburator/sink problem. Once again, these problems could and should have been fixed before our arrival.
Other than the driveway and sink/garburator, we found the cleanliness of the house OK.
With respect to the house itself, it met our expectations, except for the size of the garage. Our two cars were not exceptionally long (a Toyota Camry and a Subaru Outback), but the Camry had to be parked carefully to ensure there enough room to open and unload the trunk with the garage door closed, while to accommodate the outback we had to move the racks at the back of the garage out of the way. The garage entries are also quite narrow, which posed a problem at one entry because of a large mound of ice partially blocking the entry (eventually removed with a metal shovel we had with us).
Some minor comments: 1) There was very little room for our groceries; 2) The Welcome Package was nice, but some of the contents were stale and were past the Best Before dates on the packages; 3) the bathroom tissue was of very low quality.
Having paid a top price for our 5 days, we expected a first-class facility and service. With respect to the driveway, washer and sink/garburator issues, it was nowhere near first class. Debbie from WB always responded promptly and effectively to the problems we identified, but the real concern is that all of these should have been fixed before we arrived.
Given all of the above, we really feel that we were overcharged for what we got, and that we should be reimbursed by at least $1000 CAD.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. As per our conversation, Whistler had freezing rain just prior to your arrival which is very unusual for Whistler. Unfortunately the previous guests had used up all the salts and as we explained there was no salts left anywhere in Whistler (everywhere had sold out). My kind neighbour was happy to loan me 2 bags which we dropped off to you the evening you arrived. We also brought round some sand the next morning and you replied saying it was much better. Unfortunately appliances do go wrong from time to time. You messaged me at 8pm saying the washer had stopped mid cycle and that the sink was backing up (garburator issue). I had someone come round at 8am the next morning to fix both. Unfortunately I cannot predict when things like this will go wrong and both were working prior to your arrival. I am pleased we were able to fix them pretty much straight away. Thank you for the note on the size of the double car garage, I haven’t had any one mention issues with parking before as there is ample space on the driveway to park additional vehicles. I am thankful that I have had many lovely guests stay this season and look forward to welcoming many more. Best regards, Debbie
par un voyageur
Wonderful Whistler Getaway
Publié le 10 sept. 2022 sur HomeAwayFabulous
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Bill,
Great to hear you enjoyed your stay!
Thanks
par un voyageur de Regina
Peaceful and nice experience
Publié le 3 août 2022 sur HomeAwayAmazing experience, better than what we expect
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Nirmit, I'm so pleased you enjoyed your time here. All the best, Debbie
par un voyageur
An amazing relaxing stay
Publié le 8 juill. 2022 sur HomeAwayWe had a relaxing time at this beautiful spacious home. There were four families but there was plenty of space for each family. The interior was very cozy and clean. The hot tub was ready to soak in with an amazing view of the golf course. We would definitely stay again.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Yoshi,
Great to hear you enjoyed a relaxing time in Whistler making memories.
We look forward to welcoming you back in the future.
Thanks
Lucy
par un voyageur
Top notch
Publié le 16 mai 2022 sur HomeAwayOur group has been renting in Whistler bi-annually for 10 years now, and this is the best property to date. Everything you need and quiet get away location. Thanks Debbie for making everything so easy. We will be back!
Commentaires de Gestion de l’hôtel
13 juill. 2023 par VrboOwner, Gestion de l’hôtel
Michael,
We are very happy to hear that you enjoyed your stay with us! Looking forward to welcoming you again next time.
All the best,
Debbie