Ratings based on 20 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 29, 2024 on Expedia
Comment from Hotel Management
Aug. 18, 2024 by Leena, Hotel Management
Emily, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A traveller
Posted Jan. 5, 2024 on Expedia
So much space for Whistler. Lovely to not feel on top of each other. Older style apartment (CD players, older furniture), but the space and ski in/out location was brilliant. We didn't use the washer or dryer but would be handy for long stays. The location is right up the top of the hill, which isn't super handy for dinners out, but the free bus is regular and only takes 5-10 minutes to get into the village. The management company was great too. Clear and fast information.
Comment from Hotel Management
Jan. 9, 2024 by Whistler Premier, Hotel Management
Carla, we are pleased to know your accommodations worked well for you! We aim to provide 5 Star service and it is nice when a guest lets us know we are doing a good job! We hope the skiing was fantastic and you enjoyed some great meals at some of the wonderful restaurants in the village! We would love to host you again!
by A traveller
Posted Aug. 7, 2023 on Expedia
Nice and quiet. Close to gondola (will be a ski in and ski out property in winter), it actually creates a shortcut to Upper Village. Customer service is good as I never had to wait on the phone for more than 2 minutes. Suite is good in size and clean. Love the location. Now the cons: guest room needs a new mattress for sure. Old water system created a noise inside the wall when flushing toilet, which is not pleasant at night for the bedroom beside it. Hot tub is under maintenance but never mentioned when booking.
Comment from Hotel Management
Aug. 8, 2023 by Whistler Premier, Hotel Management
We strive to provide all of our guests with a memorable and unique experience and are sorry to learn that this did not reflect in the most positive light for your expectations, Xiang. Please know that we aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be available, including all photos of the aesthetics on full display to ensure that our guests make an informed decision on their accommodation’s choice. As one of North America's leading property management companies, we do offer a variety of locations and accommodations that suit the needs of many and would welcome the opportunity in working with you personally to find the perfect fit for your next expected stay!
by A traveller
Posted Jul. 14, 2023 on Expedia
Wonderful vacation spot in the heart of Blackcomb Upper Village.
Comment from Hotel Management
Jul. 14, 2023 by Management Team, Hotel Management
What a fantastic review, Katherine, we're so appreciative that you took the time to let us know that everything exceeded your expectations! We'd love to welcome you back to stay with us again just as soon as you return to the area!
by A traveller
Posted Jan. 7, 2023 on Expedia
Location was great. Their were quite a few issues with the condo itself (not enough silverware for the number of people it holds, glass baking pan was broken with glass in the cupboard, light fixture (lamp) electrical was broken, mattress cover for hideabed had stains on it. All handlers quickly by Whistler premier but these all should have been caught by Whistler premier prior to our arrival. Condo definitely is used and shows it. An upgrade is probably due. All in all a great location and okay condo. But for the price expected it to be nicer.
Comment from Hotel Management
Jan. 11, 2023 by Management Team, Hotel Management
Thank you for your review! We appreciate your patience while we dealt with the various issues you experienced. We will definitely be using your feedback to improve our property and overall guest experience. We do hope you consider us again on your next trip to whistler so we can provide the great guest experience you deserve.
by A traveller
Posted Nov. 19, 2022 on Expedia
Location to the parking lot and hot tub was excellent.
Beds were a bit too hard.
Kitchen could use some updating.
Had a fantastic weekend.
Comment from Hotel Management
Nov. 20, 2022 by Management Team, Hotel Management
Thank you for your review! We are ecstatic to hear that you enjoyed your time with us! We always strive to give our guests the best sleep possible but recognize everybody has different preferences. to see you got the opportunity to enjoy our amenities is wonderful! We look forward to hosting you again in the future!
by A traveller
Great location but needs updates
Posted Dec. 28, 2021 on HotelsThe location is amazing if you’re a skier! Dated inside. Appliance are great but dishes, bathroom, kitchen, furniture and beds need updating. Great space for a family.
Comment from Hotel Management
Dec. 28, 2021 by Brandy, Hotel Management
Thank-you for your feedback!
by A traveller
Posted Oct. 23, 2021 on Hotels
Comment from Hotel Management
Oct. 24, 2021 by Management Team, Hotel Management
Thank you, Agan! We are glad you enjoyed your stay.
by A traveller
Posted Oct. 3, 2021 on Expedia
by A traveller
Posted Jul. 7, 2021 on Expedia
Clean and spacious - nice appliances
Could use new pedestal fans as has no AC
Comment from Hotel Management
Jul. 7, 2021 by Management Team, Hotel Management
Hello, Thank you for your feedback! We hope you enjoyed your stay, and would love to have you back again soon!