Ratings based on 912 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2024 on Expedia
Our stay was amazing!
Comment from Hotel Management
Oct. 2, 2024 by Diana, Hotel Management
Dear Jennifer,Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another wonderful experience!Kind regards,Diana Guest Experience Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
Had an excellent time, we will definitely be back again soon.
Comment from Hotel Management
Oct. 2, 2024 by Diana, Hotel Management
Dear Chris,Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another wonderful experience!Kind regards,Diana Guest Experience Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
Great place for family with kids and 2 dogs:)
Comment from Hotel Management
Sep. 30, 2024 by Rahul Sapra - Guest Experience Manager, Hotel Management
Dear Monika,Thank you for your 5/5 rating.We are glad to know that you and your whole family really enjoyed this stay.We look forward to welcoming you again in the future.Sincerely,Rahul SapraGuest Experience Manager
by A traveller
Posted Sep. 27, 2024 on Expedia
All the staff were beyond accommodating and super friendly. Beautifully room that was well kept, updated, and sparkling clean! Would definitely come back on our next stay in whistler.
Comment from Hotel Management
Sep. 27, 2024 by Farida Samedzade, Hotel Management
Dear Emma,Thank you so much for your wonderful feedback! We are thrilled to hear you enjoyed your stay and found our staff to be friendly and accommodating. It is great to know you enjoyed the beautiful, well-kept room as well. We can’t wait to welcome you back on your next visit to Whistler!Sincerely,Farida S.Assistant Front Office Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by Farida Samedzade, Hotel Management
Dear Wendy,Thank you for 10/10 rating.We are happy that you enjoyed your stay and looking forward to welcome you back again.Sincerely,Farida S.Assistant Front Office Manager
by A traveller
Posted Sep. 24, 2024 on Expedia
our suite was very nice, big and roomy.. price is too much when you are only staying less than 24 hours.
getting out of the elevator smells of weed in the hallway was too much.. 4th floor hallway.. so bad
Comment from Hotel Management
Sep. 25, 2024 by Farida Samedzade, Hotel Management
Dear Harvinder,Thank you for your feedback! We are glad to hear that you found your suite nice, spacious, and comfortable.We apologize for the issues you experienced during your stay, particularly regarding the hallway odor. Your comments are important to us, and we will address this matter to ensure a better experience for future guests.We appreciate your insights on pricing as well; we continuously strive to offer competitive rates for our accommodations.We hope to have the opportunity to welcome you back in the future.Sincerely,Farida SamadzadeAssistant Front Office Manager
by A traveller from Coquitlam
Posted Sep. 23, 2024 on Expedia
Great hotel and staff. The only issue we had was with the pull out bed. It was very uncomfortable and noisy.
Comment from Hotel Management
Sep. 25, 2024 by Farida Samedzade, Hotel Management
Dear Alireza,Thank you for choosing to stay with us.We are happy that, in general, your stay was enjoyable.We are sorry to hear that the pull-out bed was not comfortable for you. If we had known during your stay, we would have done our best to make it right. All of our other suites, starting from the Studio Suite on the lower floor, feature king or queen beds for added comfort. We hope you will consider trying them on your next visit!Sincerely,Farida SamadzadeAssistant Front Office Manager
by A traveller from Port Moody
Posted Sep. 23, 2024 on Expedia
Wonderful experience! will be my first choice of Whistler hotels going forward.
I hope they fix the EV charger though.
Comment from Hotel Management
Sep. 23, 2024 by Rahul Sapra - Guest Experience Manager, Hotel Management
Dear Zaoxing,Thank you for your 5/5 rating.We are glad to know that you enjoyed your stay and our hotel would be your first choice in Whistler. We are currently working on refurbishing the EV charges and really appreciate the feedback.We look forward to welcoming you again.Sincerely,Rahul SapraGuest Experience Manager
by A traveller
Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Rahul Sapra - Guest Experience Manager, Hotel Management
Dear Christine!Thank you for your 4/5 rating.We are glad to know that you enjoyed your stay.We look forward to welcoming you again.Sincerely,Rahul SapraGuest Experience Manager
by A traveller
Posted Sep. 22, 2024 on Expedia
Great property
Comment from Hotel Management
Sep. 22, 2024 by Daniel, Hotel Management
Dear Anil,Thank you for your kind review. We are glad to hear you had a great stay.We look forward to welcoming you back in the future. Kind RegardsDaniel RoweGuest Experience Manager
