Note fondée sur 29 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Michael, Gestion de l’hôtel
Hi Tami, Thanks so much for the positive review! We hope to see you again soon.
3 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
The dishes were really dirty when we got in so we had to wash everything before using them
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Michael , Gestion de l’hôtel
Hi Wonchul, I am so sorry that you had this negative experience. I have spoken with our housekeeping team to make sure this will not happen again. I apologize if this affected your stay and I would like to extend a discount on any future bookings with us to make up for this. Once again my sincerest apologies.
3 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Hotels
First time booking outside of a hotel property. The arrival was rough it was midnight and the access code didn't work, we eventually were connected with a live person who was amazing and able to get us in the room. Unfortunately the bed sheets hadn't been changed, i'm sure it was just an oversight as the rest of the unit was clean. The property also does not use duvet covers and the duvets were in poor condition which was a little gross. The unit did have its own washer/dryer which helped us manage the situation however I think we will stick with full service hotels in the future.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Michael, Gestion de l’hôtel
Hi there, I am sorry our property did not meet your expectations. We will discuss this incident regarding your sheets with our housekeeping team. I apologize that the experience was less than satisfactory.
5 sur 5
par un voyageur de Langley

Publié le 3 juill. 2024 sur Expedia
Fantastoc location - in the heart of Whistler Village. Very convenient because there are coffee shops, dining places literally 1 or 2 min away from the place. The place is very well organized and spacious - 8 people can stay without being cramped in. Clear instructions as to how to use tv, wifi, and door lock. The only downside is finding the place at first time, as its kind of like a maze - and you have to go though 5 doors and an elevator. Bit then, once you find it you know how to get there.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Michael , Gestion de l’hôtel
Hi Peter, Thank you so much for the fantastic review! We really appreciate your kind words about our property. We are always actively looking for ways to make the check in experience smoother so we appreciate your feedback there as well. We hope you had a wonderful time with us in Whistler and hope to see you again!
5 sur 5
par un voyageur

Publié le 19 juin 2024 sur Expedia
Great stay!! Will definately be back
Commentaires de Gestion de l’hôtel
21 juin 2024 par Michael. , Gestion de l’hôtel
Hi Kathryn, Thank you so much for the wonderful feedback! We cant wait to have you stay with us again.
4 sur 5
par un voyageur

Publié le 14 juin 2024 sur Hotels
Condo was perfect, location was perfect, finding for the first time was tricky, definitely look at the directions and not the gps.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Michael, Gestion de l’hôtel
Hi Joseph, Thanks so much for the wonderful feedback. We hope you had an amazing time in Whistler. We apologize for the tricky parking directions. We are always looking for ways to improve our check in experience. We hope to have you stay with us again! Best regards,
4 sur 5
par un voyageur

Publié le 12 juin 2024 sur Expedia
Very nice location and ameneties
Commentaires de Gestion de l’hôtel
12 juin 2024 par Michael, Gestion de l’hôtel
Thanks so much for the wonderful feedback Christopher! We hope to have you again.
4 sur 5
par un voyageur

Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Michael, Gestion de l’hôtel
Thanks for the wonderful feedback Lydon! We hope to see you again.
5 sur 5
par un voyageur

Best place

Publié le 1 juin 2024 sur Hotels
Beautiful place in the center of city once you parked your car then you will not need it as everything is walkable.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Michael, Gestion de l’hôtel
Thank you so much for the wonderful feedback Ruchika! We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 26 mai 2024 sur Expedia
Super convenient location, very comfortable!
Commentaires de Gestion de l’hôtel
2 juin 2024 par Michael, Gestion de l’hôtel
Thanks so much for the wonderful feedback!