Note fondée sur 67 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
86 % des clients le recommandent
3,9 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 7 sept. 2021 sur Hotels
Très bien positionner à Whisler. Endroit tranquille. Bâtiment d’un certain âge mais très propre avec tous les commodités.
Commentaires de Gestion de l’hôtel
8 sept. 2021 par Équipe de direction, Gestion de l’hôtel
Bonjour François, Merci pour votre avis ! Nous sommes ravis que vous ayez apprécié votre séjour et espérons pouvoir vous accueillir à nouveau à l'avenir!
4 sur 5
par un voyageur

Publié le 19 déc. 2023 sur Expedia
Location! Location! Location! The lagoons are right across from main street which is awesome for easy access to the market, liquor store and olympic plaza. As a father of 3 young kids, it's super convenient to be able to walk everywhere and not have to be in and out of the car. The unit is a little older though but not a deal breaker at all as a trade off to location. Great and easy communication with management as well.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Whistler Premier, Gestion de l’hôtel
Ben, we are so happy to know the location was perfect for you and your family! We hope you all had a great time exploring!
3 sur 5
par un voyageur

Publié le 2 sept. 2023 sur Expedia
This is not a hotel and there is no front desk. Property is dated but reasonably well maintained. Furniture and beds are old. TV is way too small and very cheap. An overall average room for the price. Price is affordable but you get what you pay for. A small investment in a decent sized TV would have made a big difference. Not complaining but nothing special with this property.
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Whistler Premier, Gestion de l’hôtel
Thanking you for finding a moment to share your experience with us during your stay in our accommodations, David! Please know we always aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be accessible and available for our guests during their stay! Our team here at Whistler Premier work hard to deliver an exceptional stay for every guest and would like to extend our sincerest apologies for not being able to meet your expectations and beyond during your visit. Please know we are continually upgrading our facility and will use your comments to better future guest experience.
5 sur 5
par un voyageur

Great trip

Publié le 29 août 2023 sur Hotels
Everything was great but the Garbinator didn’t work so you know to fix.
Commentaires de Gestion de l’hôtel
31 août 2023 par Management Team, Gestion de l’hôtel
We're so happy that everything exceeded your expectations, Robert, and we sincerely appreciate you taking the time to leave us this review! Please know that we'd love to host you again the next time you're back in Whistler!
2 sur 5
par un voyageur

Publié le 20 août 2023 sur Expedia
Stayed at many of the Lagoons. This one was the worst out of 4 others I have stayed in. No hot tub most do. Also the outdoor deck chairs are gross and extremely weathered. Plumbing in bathrooms is coming out of wall. The lagoons is nice and great location. But this unit should be taken off the market or the cost CONSIDERABLY dropped.
Commentaires de Gestion de l’hôtel
28 août 2023 par Whistler Premier, Gestion de l’hôtel
Thank you for taking the time to review your stay with us at our accommodations, David. We are sorry to hear that your experience was not up to our usual standards of comfort and hospitality. We always aim to be as transparent as possible with respect to our listings and it is apparent that there was a lack of personal touch in your booking process to have been able to assist in finding the perfect accommodations for all of your needs. Please know that this accommodation does not advertise in having a hot tub. We value your feedback and hope for an opportunity in future to change your impression of your next stay with us and would hope to work with you personally to ensure we find exactly what you will require for your best travel experience!
5 sur 5
par un voyageur

Publié le 27 mars 2022 sur Expedia
Great location, large, comfortable space within easy walking distance of all major Whistler attractions.
Commentaires de Gestion de l’hôtel
28 mars 2022 par Management Team, Gestion de l’hôtel
Hello Richard, Thank you for your kind review! We're so happy to hear you enjoyed your stay, and we hope to have you back again in the future!
3 sur 5
par un voyageur

Publié le 9 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2022 par Annadelle, Gestion de l’hôtel
Thank you for your review, we look forward to welcoming you back.
3 sur 5
par un voyageur

Publié le 5 janv. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Whistler Premier, Gestion de l’hôtel
Thank you for your review Virginia!
4 sur 5
par un voyageur

Publié le 22 août 2021 sur Expedia
Everything is excellent except there was no hot water at one night.
Commentaires de Gestion de l’hôtel
22 août 2021 par Management Team, Gestion de l’hôtel
Thank you so much!
5 sur 5
par un voyageur

Publié le 30 juill. 2021 sur Hotels
Well equipped kitchen. Overall clean. One duvet cover had some small blood stains. No elevators from parking garage to units. The loading zone is a little far from the units because there is a pond that you have to walk around. Nearby walking distance to everything even with a baby stroller!
Commentaires de Gestion de l’hôtel
8 sept. 2021 par Management Team, Gestion de l’hôtel
Hello, Thank you for your kind review! We're happy to hear you enjoyed your stay overall, and we hope to have you back again in the future!