Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Publié le 23 juin 2017 sur Expedia
Would book again. Close to whistler village. Easy access with stroller. Quiet.
Commentaires de Gestion de l’hôtel
23 juin 2017 par Hannah Bryant, ResortQuest Whistler Customer Care, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to review the Northstar. We are glad that you found our location to be convenient and accessible for your family. We hope to welcome you back again soon!
par un voyageur
Meilleur rapport qualité-prix à Whistler
Publié le 8 août 2016 sur HotelsParfaitement situé à deux pas du village, de l'épicerie et de la place olympique. Endroit tranquille qui permet de profiter de tous les avantages du village. J'y retourerais certainement.
par un voyageur
Fantastic Location
Publié le 23 sept. 2020 sur Hotelsloved our stay, location was minutes away from the village .. highly recommend this place
par un voyageur
Publié le 29 août 2020 sur Hotels
We did enjoy our stay in the resort. The place was very clean and we love the place
Commentaires de Gestion de l’hôtel
29 août 2020 par Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to post a review of your recent stay. We are delighted that you had such a great time, and that you share our love of these beautiful mountains! We appreciate your feedback, and look forward to seeing you again,
par un voyageur
Publié le 17 août 2020 sur Hotels
When you show picture of what the amenities are you had better make sure that all your units offer the same. No air conditioning in the units just fans in the bedrooms. They should inches in a ceiling fan for the living room. Very close to the main village. Pool is small. Security did not enforce the noise bylaws and people were up way past 2am partying. Room was not ready at 4 when we checked in. Would be nice to have a check out time around 11am instead of 10
Commentaires de Gestion de l’hôtel
19 août 2020 par Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We’re so sorry that your night was disturbed by other guests making noise. We’re sorry that you felt discomfort due to the warmer temperatures during your stay. The building was built without air conditioning as originally Whistler was designed to be a winter destination. We do endeavor to provide additional fans where possible to assist with cooling the suites, and we’re sorry that we were unable to help you further during your stay. We’re sorry that you are disappointed with our check-out time. The reason for the 10am check-out is to allow our housekeeping teams the time to ensure the rooms are prepared for the next arrivals and to ensure the check-in for all our guests is not delayed.! We appreciate your feedback, and look forward to seeing you again
par un voyageur
Nice unit but depressingly dark!
Publié le 4 août 2020 sur HotelsUnit was a good size and layout and perfectly clean and well maintained.
The down side is that is was SO dark and without any natural light it bordered on depressing. We had to have all the lights on throughout the day. Normally we chose to stay in the apartment and cook ourselves but we ended up eating out just to escape the gloom. Personally this would put us off booking here again. We noticed that a lot of the units were mostly in the shade and had the windows masked by bushes.
The patio was dusty, chairs too dirty to sit on and cigarette butts on the ground to make use of the outside space.
Conversely there is a frosted window in the unit which lets the emergency lighting from the external corridor shine in all night so you can’t get any decent sleep - we ended up blocking it up with sofa cushions! They really should put a blind on it!
Commentaires de Gestion de l’hôtel
7 août 2020 par Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We are delighted you liked the size and cleanliness of the unit. We appreciate your feedback as it helps us to continually improve. We look forward to welcoming you back soon.
par un voyageur de New Westminster
Publié le 30 juill. 2020 sur Expedia
Not bad but need AC in this hot weather! Parking only available for one car . Check out too early so we asked for extension .
Commentaires de Gestion de l’hôtel
2 août 2020 par Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. the weather was extremely hot during your stay and we do provide fans for the comfort of our guests, we are sorry if it was still uncomfortable. Check out time is set in order to ensure covid-19 regulations are me, however when possible we will provide a late checkout. We look forward to welcoming you back soon.
par un voyageur
rate location
Publié le 15 juill. 2020 sur HotelsIt was amazing that we stayed this hotel. Location is grate and room condition really good.
Commentaires de Gestion de l’hôtel
17 juill. 2020 par Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We appreciate your feedback, and hope to see you again soon,
par un voyageur
Publié le 10 mars 2020 sur Hotels
I wasn't too happy that check out was at 10am and we were charged for parking yet it was already included
Commentaires de Gestion de l’hôtel
10 mars 2020 par Guest Service Manager, Gestion de l’hôtel
Dear Amy, thank you for providing feedback about your recent stay. We hope you enjoyed the fully equipped suite you stayed in. We are sorry you did not like the check out time, this is advertised prior to booking and when possible we try to accommodate late check out requests but this is not guaranteed. At Northstar there is one complimentary parking stall provided per unit, additional vehicles must be parked off-site in a paid parking lot. We look forward to welcoming you back soon.
par un voyageur de Vancouver, B.C.
GREAT UNIT & GREAT LOCATION FOR A SUMMER GETAWAY.
Publié le 19 févr. 2020 sur HomeAwayThis unit was close enough to the hustle of the village, yet far enough away that it was restful and quiet at night. It was conveniently located right across the street from the IGA. It was walking distance to all the good restaurants and easy to ride onto a bike trail in seconds. The unit was clean and a comforable size. There was a glitch that was easily rectified to our satisfaction by the propery manager. We would definately stay here again!
