Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
2,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2018 par Ebony - Guest Services, Gestion de l’hôtel
Dear Guest,
Thank you for your review.
We hope to see you again!
par un voyageur
Publié le 20 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2023 par Management Team, Gestion de l’hôtel
Thank you for taking the time to share your review with us Jacob! We are sorry to learn we did not meet all of your expectations during your stay and hope that we can welcome the opportunity to host you again in the future to make up for it!
par un voyageur
Publié le 10 sept. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Whistler Premier, Gestion de l’hôtel
Thank you for your review Abigail!
par un voyageur
Publié le 12 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2022 par Management Team, Gestion de l’hôtel
Thank you so much for taking the time to leave this review, Tyson, we're so happy you had a good time!
par un voyageur
Publié le 11 avr. 2022 sur Expedia
This property (unit 207) was adequate but is dated. It was fine for the price that we paid but I'm not sure I'd stay there again. The pillows were horrible and I'm quite sensitive to dust and found myself awake both nights with allergies. The place is NOT dusty and appeared perfectly clean but I think this is how it is with older properties. I also saw silverfish in the bathroom while I was up in the middle of the night. I think this may be expected in an older property but still not something you want to see in the middle of the night. The unit was well equipped for cooking and everything was functional (except for one lamp). The location of the property suited our needs for ski in/out and a place to sleep at night but otherwise I wouldn't return due to the age of the property and the property/cleaning gfees (expensive for shorter stays but more reasonable if we stayed for a week).
Commentaires de Gestion de l’hôtel
12 avr. 2022 par Whistler Premier, Gestion de l’hôtel
Thank you for taking the time to share your experience with us Jennifer. We are sorry to learn that your expectations were not met to your satisfactions with the unit that you selected. We always aim to be as transparent as possible with each of our listings! At Whistler Premier we have many properties to choose from and we would love to best help you for any future visit to find the perfect accommodations for your needs!
par un voyageur
Publié le 5 août 2021 sur Expedia
Spacious, Clean
No laundry in the suite or in building, No A/C, Stayed for four days but no one came to replace towels/linens with multiple requests to do so.
Commentaires de Gestion de l’hôtel
8 août 2021 par Management Team, Gestion de l’hôtel
Thank you! We are glad you enjoyed your stay with us and appreciate the feedback.
par un voyageur de Mission
Publié le 30 août 2019 sur Expedia
We were re routed to the Aspen's it was hard to find poor directions no food ammenities in the building. Told we didn't have to pay parking and we did. Overall poor experience and would not stay again.
Codes didn't work properly.
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Kelly – Guest Services Supervisor , Gestion de l’hôtel
Hi Karen, I am sorry to hear you experienced issues with parking and your codes during your stay. I hope the issue with your codes was addressed with our front desk team so we could attend to the problem right away to ensure that you had the most enjoyable stay possible.I am sorry to see that you were disappointed with the parking fee to use the secure underground parking underneath the hotel. Apologies if you were informed that parking is included. We do endeavor to make sure this is advertised in all of our booking sites . Our staff are educated in each of the properties we manage so I am uncertain as to why that information was portrayed to you. We hope that you might consider booking again, perhaps at an alternative property. Please reach out to us as we would like to ensure your next visit is an excellent one.
par un voyageur
Publié le 30 août 2019 sur Hotels
par un voyageur
Publié le 9 juill. 2019 sur Expedia
The entire yard was under construction. Noise would start at 8:00 am. The pool, hot tub and games room were all out of order due to construction. This was never communicated at any time prior to arrival. The front desk is off site.
Commentaires de Gestion de l’hôtel
12 juill. 2019 par Kelly - Whistler Premier, Gestion de l’hôtel
Dear Doug, thank you for the review. I am very sorry that your most recent stay did not meet your expectations in regards to the construction. We have announced the information on all booking channels so guests are aware of the current construction. Rates have been significantly reduced to reflect these temporary deficiencies.
par un voyageur
Stay away
Publié le 30 juin 2019 sur HotelsNo service no ac no parking nothing good. hidden fees have to check in at a different hotel
Commentaires de Gestion de l’hôtel
22 juill. 2019 par Kelly – Guest Services Supervisor, Gestion de l’hôtel
Dear Guest, Thank you for your review. We are sorry that you did not read the policies prior to accepting the terms and conditions on Expedia when you booked your stay at one of the condos that we manage. I can admit I am not one to read the terms / conditions and just click accept, it appears as if you did the same. All parking fee’s and damage deposits are listed on all booking channels. Whistler Premier is a management company in which we manage an array of privately-owned units throughout Whistler. We have one 24 hour desk location for convenient check in for our guests as it is simple not possible to have a desk at all of our properties. Apologies that this was not clear to you prior to your arrival. We do advise to ensure that you read all of the terms and conditions prior to clicking accept.
